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Akuvox_Mia

Japanese Technical Support is coming!

We have some exciting news to share with you! In our ongoing efforts to better serve our valued customers, we are thrilled to announce the launch of our Japanese technical support service. Previously, our support was available only in Engli ...

[Other] 2024-06-06 0 21
DDMX1016

UNABLE TO OPEN DOOR INSTANTLY WHEN BUTTON IS PRESSED ON C315 MONITOR

I installed a E12w connected to a electric door strike latch to access a door on the second floor and I have a C315 monitor on a counter on the first floor. Both are connected directly to a POE switch and connected to the network. There are ...

[Access Control] 2024-05-30 1 659

rachel

You can refer to this tutorial, where is your button configured on? You should choose the correct relay method https://knowledge.akuvox.com/docs/door-unlock-configuration-21

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siso00

Syncing the ecloud community with SDMC

Hi all, I currently have a community set up on the ecloud portal, but I might sometimes need to use sdmc instead. I don't want to add all of the devices into sdmc manually again as it's tedious and I might make a mistake, so is there a way ...

[Software&Cloud] 2024-05-29 1 694

rachel

If the device is added to SDMC after being cloud mounted, its user will be overwritten by SDMC because the mechanism of sending users to the cloud and SDMC is consistent and cannot exist simultaneously.

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Philippe

IT82 Remote Relay By HTTP

Hello I can open my door connected to R20K with this basic command http://IP/fcgi/do?action=OpenDoor&UserName=admin&Password=admin&DoorNum=2 Where in IT82 settings I sould set the above command (or similar command) so that from IT82 sof ...

[Intercom] 2024-05-26 1 572

rachel

Navigate to the R20K web Intercom > Relay > Open Relay Via HTTP interface. Please refer to the following example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Password=12345&DoorNum=1 Note: DoorNum in the HTTP command above refers to the relay number #1 to be triggered for the door ...

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Akuvox_Mia

Introduce of Akuvox's Third-Party Integrations

At Akuvox, we strive to ensure that our systems are versatile and compatible with various third-party brands and systems. We understand that many customers are unaware of the various options available for integration, which is why we're exc ...

[Integration] 2024-05-24 9 1119

Akuvox_Mia

I apologize, but as we don’t currently have this device on hand, we’re unable to provide the relevant tutorial document. However, I came across this integration video on our agent’s YouTube channel – feel free to refer to it, as I find it quite detailed and helpful! https://www.youtube.com/watc ...

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Philv

Hearing impared light signal c313S or s562

In an appartment there is an heaing impared occupant. I would like to know if there is a way to program the local relay on the unit to close when someone is calling (SIP or via an input) . This will allow to connect a powerfull blinking li ...

[Intercom] 2024-05-22 2 614

rachel

you can log in to the interface of the C313S, and go to phone > relay > Relay Setting There are three options in the relay type. （open Door；Chime Bell；Other Switches(Reset By Event)）. You can purchase a flashing light and choose the appropriate relay type according to the type

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mmn

R20K http, is it possible to unlock door to remain unlocked

On the R20K we can do a http request to unlock the door. http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1 This command opens the door for a few seconds. Are there any other valid values for the action ...

[Intercom] 2024-05-14 1 603

CIE_Ash

Hi, You could use Relay 2 and change the relay type on the intercom to Bistable and then trigger the Relay2 to trigger as an on/off to the relay.

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ovicel

Help A03 akuvox

Hello, the Akuvox A03 reader does not want to read my hid cards so I can assign a user, I appreciate the help

[Access Control] 2024-04-15 1 585

Iris

Do you mean that A03 can't read your ID card when you add a user interface card in A03? What's your A03's firmware version?

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Akuvox_Vergil

Upgrade to Smart Intercom: S532 - Compatible with Analog Systems

Akuvox believes in ensuring every resident can enjoy the convenience and enhanced user experience that smart intercom systems offer. Unfortunately, many older communities still rely on outdated analog intercom systems due to technological l ...

[Other] 2024-04-12 0 22
teknoloji

How to send door intercom preview to all video phones inside office

Hello, A customer want to send visitor video previev picture from the door intercom to some of workers video phone screen? is it possible to it with Akuvox intercoms?

[Other] 2024-04-07 1 32

Iris

Our door phone（with camera） all support call preview.

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