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jakpa

Group Call problem R20A, S562 and SmartPlus

Hello, I have a problem with Group Call, only the InDoor Monitor calls, nothing happens on two Android phones. After switching the Sequence Call option in smartplus, everything works fine, the indoor monitor calls first, the second phone an ...

[Software&Cloud] 2024-03-12 5 217

jakpa

No problem

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piecrust

A03 BLE sensitivity setting?

I have an S539 which supports Bluetooth LE for unlocking the door. In the settings on there it allows me to specify the RSSI Threshold for what the strength of the BLE must be before it will unlock the door. However, I also just recently ...

[Access Control] 2024-03-09 1 134

Akuvox_Mia

A03 The RSSI feature is currently in the planning stage and will be released in June!

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ale_sls

S567 and S563 firmware and play store

Hi to all, i'm searching for a firmware update of S567 and S563, in the website ok akuvox the versions are older than what is installed, there is another page to search? And there is a method to have google play store on that intercoms? Tha ...

[Intercom] 2024-03-05 2 174

ideaxa_kubik

Hello, is Google Installer still available? Thank you.

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LooserDS

R20BX firmware upgrade

Hello - I have 320.30.10.9 on my device and the KB says last version is 320.30.4.138 (and the PDf states my version as the previous version for this one). When I try to upgrade ist states that a downgrade is not possible because of securit ...

[Intercom] 2024-03-03 3 159

CIE_Ash

Apologies, after double checking the 4.138 is a newer release. Download: https://drive.google.com/drive/folders/1yP03lFpI--TmruvfmmCl0s7UgvIVuyAS If you "downgrade" to 320.0.110.104.rom and then "upgrade" to 320.30.4.138.rom.

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LooserDS

PBX feature on indoor monitors

Hello - I need an indoor monitor with the PBX server and your KB article https://knowledge.akuvox.com/docs/how-to-register-sip-server shows the following: There is also the X933 listed, but when I read through the manuel there is no info ...

[Intercom] 2024-03-03 3 173

CIE_Ash

Thanks, we will update the documentation.

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engrlloyd

Alexa Integration with Hypanel Pro

Good Day Support I already connect the device to alexa but once I try to give command it doesnt recognized the device. Is there a solution to this problem? unlike to Apple HomeKit app before using the siri I need to registered each device ...

[Integration] 2024-02-29 9 212

Akuvox_Mia

There is no plan to enable the built - in Alexa support for now, but we are already developing our own voice assistant.

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Akuvox_Vergil

Third-party Integration: Tiandy NVR Compatibility with SmartPlus

Have you explored the latest integration between SmartPlus and Tiandy NVR? With the addition of Tiandy NVR devices, users can now seamlessly monitor cameras and access recorded video playback directly through SmartPlus. This integration pro ...

[Integration] 2024-02-28 0 138
geryd

E12 - API - Dail extension number

I am integrating an E12 doorphone into an on-prem hosted smart home context.For this (and other communication purposes), I have a PBX server running to handle all calls and to run more complex logic. This part is working perfectly with the ...

[Integration] 2024-02-26 0 142
Philv

C313W as access point

I would like to install C313W in multiple apartments connected via POE ethernet. I also need to send temperature data from many WiFi sensor but the building does not have WiFi. Is it possible to catch 2 bird with one stone and setup all c31 ...

[Intercom] 2024-02-19 1 133

sid

No, we don't support this feature

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jobby

config rstp

Hi, I have a problem with the Akuvox R20a door phone. If I keep RSTP active it becomes noisy and annoying for the neighbors. If I disable it everything is ok but it doesn't allow me to see if they ring and only after the answer can I see wh ...

[Audio&Video] 2024-02-16 1 137

sid

If I keep RSTP active it becomes noisy and annoying for the neighbors. - Why it will become noisy, can you take a video of this problem, if possible, share the log7, pcap file and config file of your R20. https://knowledge.akuvox.com/docs/debug

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