Hello Philip, Welcome to our forum! We’re excited to have you (and your Australian perspective) join, and look forward to your shared ideas. Feel free to ask for help anytime you need it.

Hello iyow, The version 29.30.10.239 supports Control 4. If it cannot be used, you may need to check the status of account2 registered for R29, and then export the level 7 log of R29 for analysis. You can send your questions to the email address , and the technical support team in the correspondin ...

49.30.10.70

The R29 and other existing compatible devices do support Control4, but we haven’t tested compatibility with the X4 version, so we cannot confirm support at this time.

mac 0C1105135F3B

Hi iyow, You need your installer to do the Cloud installation and register you for the SmartPlus app, it isn't something you can self-register to, as it involves being registered within your own household which you installer should of done.