S535 Door phone - Accessing Onscreen menu

S535 Door phone - Accessing Onscreen menu

When the S535 home screen is configured so that theon-screen “Call” button is not displayed (disabled/hidden), the normal onscreenpath to open the device menu becomes unavailable.
In this state, tapping the screen does not reveal analternative menu icon/gesture, and the installer/operator cannot enter localsettings on the unit.
The only way to access the onscreen menu is to restorethe on-screen Call button, which then the onscreen menu (via the Callscreen/navigation) can be reached.
Ideally theonscreen menu (local settings) should remain accessible regardless of whetherthe Call button is displayed, via a dedicated Settings/Menu icon, a long-pressgesture, or an installer PIN entry screen.
I have end user/customerswho wish to access the on screen menu to adjust/add various users, add faces,pin codes etc, but are unable to do so.
Would it bepossible to achieve this with a future firmware update please.
Thank you,Philip

All comments 1
    sonicguardtech Yesterday 10:49
    The doorphone is currently missing the gesture control setting. For reference, models such as the S539 include this feature. Once enabled, the device settings can be accessed by tapping on the time displayed on the screen 10 times.
    For requests, please submit a support ticket or contact Akuvox Support via email regarding this issue.
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