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Introduce of Akuvox's Third-Party Integrations

Introduce of Akuvox's Third-Party Integrations

Akuvox_Mia 2024-05-24 17:47 804 Views [Integration]
At Akuvox, we strive to ensure that our systems are versatile and compatible with various third-party brands and systems. We understand that many customers are unaware of the various options available for integration, which is why we're excited to share this information with you. Our system supports numerous third-party brands, including but not limited to Tiandy, Yale, Milestone, and Snap One. For more details on integration, please see the image below.
If you have additional third-party integration requirements, please comment in the post and describe your usage scenario. The Akuvox team will do our best to meet your needs.



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    cbueche 2025-10-21 03:04:53
    I have an Akuvox door interphone R20B3 with firmware 320.30.11.34. I do not use the cloud, everything is local. I use two S562 phones.
    In addition to calling the dedicated S562, I want the R20B to call a HTTP URL when someone press a button. It works using "Call Event" in Intercom / Basic / Call Event / HTTP, with an URL to my web server.
    However, I do not get any more information, eg the button number that was pressed. How is this supposed to work ?
    0 Reply
    Akuvox_Mia 2025-10-21 16:53:17
    cbueche replied at 2025-10-21 03:04
    I have an Akuvox door interphone R20B3 with firmware 320.30.11.34. I do not use the cloud, everythin ...

    Hi cbueche,

    Call event is for call events, and there is no way to specify which key to trigger it.
    https://knowledge.akuvox.com/doc ... riggered-by-calling
    0 Reply
    cbueche 2025-10-21 17:24:14
    Akuvox_Mia replied at 2025-10-21 09:53
    Hi cbueche,

    Call event is for call events, and there is no way to specify which key to trigger it ...

    Thank you I saw this page, I need to do something else then. My approach is now to do a second shadow call to a VOIP gateway in Home Assistant. Not really simple, it would be nice to have a web-hook associated with a button.

    Or can I do this on the receiving sides, two S562 ? It call a web hook when a call is received ?
    0 Reply
    Akuvox_Mia 2025-10-21 17:53:13
    cbueche replied at 2025-10-21 17:24
    Thank you I saw this page, I need to do something else then. My approach is now to do a second sha ...

    Do you want to trigger an HTTP command to call the VOLT gateway at the same time when pressing the button of R20B to call S562?
    You should be able to achieve this via R20B's action URL; S562 does not support this yet. You can refer to the following configuration of the action URL.
    https://knowledge.akuvox.com/docs/set-up-action-url
    0 Reply
    INTHOM1 2025-10-21 17:58:14
    An integration note for Nice /Elan would be welcomed.
    0 Reply
    cbueche 2025-10-21 19:11:07
    Akuvox_Mia replied at 2025-10-21 10:53
    Do you want to trigger an HTTP command to call the VOLT gateway at the same time when pressing the ...

    thank you for the hint, I will try this approach and report back.
    0 Reply
    Akuvox_Mia 2025-10-22 09:46:26
    INTHOM1 replied at 2025-10-21 17:58
    An integration note for Nice /Elan would be welcomed.

    Thank you for your suggestion – we will arrange for the development of the documentation next month.
    1 Reply
    INTHOM1 2025-10-22 12:38:19
    Akuvox_Mia replied at 2025-10-22 09:46
    Thank you for your suggestion – we will arrange for the development of the documentation next mon ...

    Excellent !
    0 Reply
    Akuvox_Mia 2025-11-03 15:09:21
    INTHOM1 replied at 2025-10-21 17:58
    An integration note for Nice /Elan would be welcomed.

    I apologize, but as we don’t currently have this device on hand, we’re unable to provide the relevant tutorial document. However, I came across this integration video on our agent’s YouTube channel – feel free to refer to it, as I find it quite detailed and helpful!
    https://www.youtube.com/watch?v=TNzIqo-xJ7s

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