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R20A and Relay

R20A and Relay

SDSVI 2024-12-02 01:33 264 Views [Software&Cloud]
Edited by SDSVI at 2024-12-04 06:16



Good morning,

I have a problem with an R20A with firmware version 320.30.10.213 and Hardware Version 320.0

In the relay settings and ONLY in RelayA the "Hold Delay" value is deleted every time the device is rebooted or the power supply is lost.

The value becomes empty with no value.

The effect is that when RelayA is activated, it remains activated forever until a reboot is performed.

The RealyB has no problem.

Thanks a lot.

Nicola

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All comments 8
    mfried40 2024-12-02 08:26:51
    Have the same problem with R20K, and for me the relay also goes into bistable mode when this happens
    0 Reply
    mfried40 2024-12-17 01:38:16
    Any update on this?
    0 Reply
    Iris 2024-12-19 11:23:11
    Hiii, could u upgrade to the latest ffirmwre version.
    https://we.tl/t-tHOLyzaV3W
    0 Reply
    mfried40 2024-12-24 01:57:19
    Iris replied at 2024-12-19 11:23
    Hiii, could u upgrade to the latest ffirmwre version.
    https://we.tl/t-tHOLyzaV3W

    This Transfer has expired, Can you please resend it?
    0 Reply
    Akuvox_Mia 2024-12-24 10:23:44
    mfried40 replied at 2024-12-24 01:57
    This Transfer has expired, Can you please resend it?

    https://we.tl/t-j6EYLNsN3l
    0 Reply
    SDSVI 2025-01-05 02:19:27
    Akuvox_Mia replied at 2024-12-24 10:23
    https://we.tl/t-j6EYLNsN3l

    Good evening,

    Thanks for your interest, I downloaded the firmware (Ver. 320.30.10.236).

    It worked well for a few days but today, I had to remove the power from the PoE switch that powers the R20, when I turned it back on the same problem occurred:
    "Hold Delay" value empty and relay A, at the first activation, remained permanently activated.

    Sorry.

    I await news.
    0 Reply
    SDSVI 2025-01-05 02:19:50
    Good evening,

    Thanks for your interest, I downloaded the firmware (Ver. 320.30.10.236).

    It worked well for a few days but today, I had to remove the power from the PoE switch that powers the R20, when I turned it back on the same problem occurred:
    "Hold Delay" value empty and relay A, at the first activation, remained permanently activated.

    Sorry.

    I await news.
    0 Reply
    SDSVI 2025-05-09 07:50:50
    mfried40 replied at 2024-12-02 08:26
    Have the same problem with R20K, and for me the relay also goes into bistable mode when this happens

    Hi,

    I think I solved it!

    I reset the R20 to factory settings and then re-set all the parameters.

    It works for now (about a week).

    Let's hope!
    0 Reply
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