Show R20A RTSP stream on C313 automatically on call button press

Show R20A RTSP stream on C313 automatically on call button press

Afternoon all,

Got an issue with a clients setup, we have a R20A setup and we have the stream working via the "Monitor" option on their C313 Indoor panel.
However, they want/had it setup so that when the call button is pressed on the R20A the stream would notify and automatically show up on the panel.
While still going through and calling an extension with their setup PBX.

During testing of the sequence call feature, the "call" reaches the C313, blinks on briefly and then stops.

Is someone able to shed some light on this one??
All comments 2
    Nesta 2025-09-03 14:47:56
    Had a similar issue, for me the problem was, that the two devices had no common codecs for Audio/Video and one side enforced encryption while the other had it set to optional
    jwalder 2025-09-05 07:54:11
    Nesta replied at 2025-09-03 14:47
    Had a similar issue, for me the problem was, that the two devices had no common codecs for Audio/Vid ...

    What did you end up doing to resolve the issue?
    I have scoured the internet the best I can looking into this, I have Intercom Preview enabled, etc.

    Both the R20A and C313 "seems" to have the right codec setup, even saw a post about VGA being an issue.

    Apparently it work once before but not anymore
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