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Start both video and ringtone automatically on X933

Hello, I own a X915S and a X933W. I use the X915S as a doorbell. My wish would be for the X933W to automatically start the camera picture of the X915S so I can see who is at the door when someone rings the bell and start with the ringtone. ...

2022-06-09
28 2212

Abraham

Try to do a a hard refresh on your browser or use a different browser

Reply
IP Camera add to indoors monitors

What is the IP Camera?An IP camera, or Internet protocol camera, is a type of digital security camera that receives and sends video footage via an IP network. They are commonly used for surveillance. Unlike analog closed-circuit television ...

2021-11-24
19 2169

ayolcu

Hii I made that witk HKvision IP camera. If you need, I'll share you how I do it

Reply
Show RTSP video during a SIP call

Hello, I bought an Akuvox R20A doorbell and C313W indoor monitor. I would like to integrate them with my SIP PBX (FusionPBX) and I've been successfull in doing this. I can call from the doorbell any phone inside the company, and with a rin ...

2022-06-20
10 2071

ercntrn

Hi, Please Can you make factory reset to R20A device? and You should try again Thanks.

Reply
Doorphone chime bell feature

When the visitor comes to your door and presses the button, you can open the relay of the device. In this way, when we think that you have connected the door to the first relay and connected an external bell to the second relay, when you pr ...

2022-01-29
0 1245
Max Dial Timer lower as 30 seconds

Hello, I own a X915S and use it as a doorbell. Right now I have the Max Dial Time set to the lowest possible time which is 30 seconds. When I open the door immediately it's quite annoying that the ringtone is still playing for a while befor ...

2022-06-09
8 1195

Skemme

Thanks, it worked!

1 Reply
X915S - Video and Live stream problem

Hello, I installed my Akuvox X915S but for some reason the monitoring and live view is not working properly. When I open the app, I only get a black screen. When I open it on my Indoor Monitor (X933) it also shows a black screen. When I ope ...

2022-01-25
3 1179

ercntrn

Hi, Please. Can you get pcap file from device and Will you send file?We need to check figure out if the problem is hardware. Please repeat the problem and get the pcap file and send it to us. You can link below for How do you get pcap file. Can you examine link? Link: http://wiki.akuvox.com/doku.ph ...

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How to Door Tone File Upload?

If your customers want different voices such as welcome whenthe door open, you could upload different voices to doorphones. The importantpoint is these files should be .wav format. Firstly, you log in the doorphoneweb gui and click phone>vo ...

2022-02-11
0 1151
Using R49G with External Camera

As it is known, the R49 device has a camera and the camera can be turned off if desired. In some projects, the security is located at the entrance of the site/building and the guest who comes to the door has to talk with the security first ...

2022-04-19
0 1107
How to upload and play a video on X933S/H screen?

If your customer wants to play a video regarding anyprojects or any advertisements when X933S/H devices turn into sleep mode, any videos can be played on device screen. In the beginning, you have to log in X933S/H devices’ web gui. On the ...

2022-04-11
0 1103
Baseline video e12w

Hi, Does anyone know if the E12W dorphone supports baseline video, and if so how to set it? Thanks T.

2022-05-14
2 1102

ercntrn

Also Could you please upload the update in the link? Upgrade link: https://we.tl/t-Xw7vI1sF8a Thanks.

2 Reply
Supremacy of the IP Intercom with 2-Way Video Call

One of the mostimportant features that supremacy the IP intercom system from other intercomtechnologies is that it provides 2-way voice and video calls. When the guestat the door presses the push and calls, the camera of the front doorphone ...

2022-04-15
0 1097
Changing C313 Doorbell and Ring Tone

I am explaining how do we change doorbell tone(GND-BELL) and ringtone tone in this topic. Scenario: There are 2 Akuvox doorphone in the project. Also You have 1 Qty Akuvox indoor monitor(C313). You want to sound different ringtone tone when ...

2022-05-12
0 1008
How to open door via voice assistant in Android Indoor Monitor

You can use the Akuvox voice assistant named "Albert" to perform variety functions. You can make a call, set an alarm, open the door. Say'Albert' first to wake up the voice assistant. You can then say the voice command to activate the corre ...

2022-05-09
0 978
E12 ONVIF Events

Hello, what is the Onvif URL when the bell button was pressed, or is it not possible to read this event via Onvif? I Have the E12 Thanks

2023-03-08
13 915

Akuvox_Mia

Third-Party Integration

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R49G Guard Phone and External Camera Integration

Hello, If you want see the video stream of an external IP camera, when the indoor monitor are called from the R49G guard phone, you can use this feature by configuring the guard phone. In this way, the customer will see the video stream of ...

2022-09-30
0 704
Show R20A RTSP stream on C313 automatically on call button press

Afternoon all, Got an issue with a clients setup, we have a R20A setup and we have the stream working via the "Monitor" option on their C313 Indoor panel. However, they want/had it setup so that when the call button is pressed on the R20A ...

2025-09-03
2 622

jwalder

What did you end up doing to resolve the issue? I have scoured the internet the best I can looking into this, I have Intercom Preview enabled, etc. Both the R20A and C313 "seems" to have the right codec setup, even saw a post about VGA being an issue. Apparently it work once before but not anymo ...

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X933 - Enable Intercom Preview and Disable Busy Tone

Hi, I'm part of the CIE-Group Technical Team in the UK and we've been making simple videos for engineers across the UK when installing Akuvox Intercoms and Indoor Monitors. Here's a sample of two of the videos on the X933 we've created whi ...

2022-11-10
1 568

Akuvox_Neil

That is really good configuration video

Reply
C313S Doorbell Ringtone Settings

Hello Everyone, In this post I will tell you how to change the ringtone on the C313S device. First of all, we will make the adjustments from the device menu. Press the "More" button on the device screen. Then we press the "Setting" button. ...

2023-05-08
4 539

Ted

semih, thank you very much for your reply which helped me solve the problem.

Reply
Digests Akuvox X912 - Registering Admin & User Cards on the device

Hey Everyone Just thought i would do a link to one of my videos i have done. So to introduce myself I am Ryan I am part of a technical support team in the UK. The video linked below is for the X912 and how you can set up Admin and Use ...

2022-11-28
2 530

PhilCIE

I'll sleep better now, thanks!

Reply
C319 Indoor Monitor and RTSP

Good morning, Is it possible to record the RTSP video stream of a C319 Monitor camera? From what I understand the C319 is not compatible with the ONVIF protocol (like, for example, the R20A) but I was hoping to at least obtain the RTSP. ...

2024-11-07
3 520

SDSVI

Thank you very much.

Reply

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