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How to answer calls on your smartphone if the outdoor station is not Akuvox?

My outdoor station is not dedicated to Akuvox, but my own project, i.e. an Auserwald TFS-Universal plus speaker module, an analog camera, a Grandstream Video Server and a doorbell. This is all handled by the Fritzbox router via the a/b port ...

2023-11-06
2 313

joschi

And I can't pair this app with my Akuvox monitor?

Reply
door phone

Hi, on my video intercom I noticed that in the intercom menu I only have basic and not advanced and it doesn't allow me to set it to reading mode to memorize the tag from the external unit. Why???

2023-11-09
2 270

semih

Hi, The problem is probably related to the firmware version of the device. If you can tell me the model, I can help.

Reply
Akuvox C315W - I'm looking for a guide on how to connect a door lock

I'm looking for advice on how to connect the electric strike (Door Lock) directly to Akuvox. The last brown pin (NC) and the penultimate white pin (COM) come out of the Akuvox Monitor. Where and how to connect them and how to configure it i ...

2023-10-26
13 614

joschi

Hmm, the devil is in... simplicity Since I open the door on the call screen using the DTMF code of the remote relay (Auserwald TFS) and it is a local relay, it was necessary to simply, after correctly connecting the electric strike directly to the monitors, set the relay in the monitors in Softke ...

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How to open the entrance gate using a direct link in Akuvox C315W?

I have a sliding entrance gate, which can also be opened via a WiFi controller, using a smartphone application. I also generated a direct link https://..., using which I can also, by entering it into the browser, open the gate, or add its s ...

2023-11-03
3 329

omer

You're welcome. I'm glad the problem was solved.

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Connection to cloud and PBX VoIP

Hi to all, I have a configuration problem with the R20B external intercom with a internal VP-R49G to which I have programmed cloud access on the first account and the interface to the VoIP PBX on the second, both regularly registered. Whe ...

2023-11-01
1 272

CIE_Ash

Hi, Make sure that the R20B is on the latest Akuvox firmware, once you've confirmed this on the call options, you'll want to use the extension number along with /1 or /2 for the SIP Account, if not already. eg: Button 1: 17000001/1;100/2

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S560 IP PHONE REVIEW

Hello everyone, In this post, I will talk about the operation of the S560 IP phone.First of all,how it works: IP numbers to be called are assigned to buttons 1 to 9.Then, the call is made by pressing and holding the number assigned to the ...

2023-10-14
0 290
E16C Use EXIT button as bell button to initiate SIP call

In Germany, it is common for a Door Intercom for a villa to have a hardware bell pushbutton. The E16C has a terminal for an external EXIT button. Can this exit button be used as a bell button? How do I configure the E16C so that when the ...

2023-10-11
1 274

CIE_Ash

Good morning, You can use the HTTP API to initiate a call from the E16. You'll want to enable HTTP API with authentication as none, note this puts your device in a vulnerable state if the device is connected to a public address and not behind a firewall. In the E16 go to Action URL and Enable Acti ...

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R29 & R20 integrated with 3rd party Hartman controls access control

Using R29 & two R20's integrated with 3rd party Hartman controls access control system, installed by others. When client adds a new user to 3rd party AC, they scan a new fob on a R20. The R20 generates a random 8 digit code. This code is th ...

2023-09-07
2 283

dsafran

Hello, Thanks for replying. I have one R29C-S and two R20A, all with latest firmware as of June 2023. Don't have exact version, as I am not at client site. Re: #3, We wired the door strike to the relay and also a Wiegand cable connection from the R20 to the access control system. This way the acces ...

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How to reset web password? - E16C

I can't login to the web interface, could anyone to help me how to reset password please? (Akuvox E16C) Thank you!

2023-09-05
9 442

Akuvox_Mia

You are welcome, if you need any help you can ask in the forum.

Reply
C319 HTTP API ENABLE Do Not Disturb

Hi, French owner of a new C319 Intercom ; Is there a way to enable or disable Do Not Disturb mode via an HTTP api call from my smart home integration? I can't find any information on the web about an HTTP local API for the C319 Monitor... ...

2023-09-05
1 271

Akuvox_Mia

HTTP does not have this.

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X933 - How to install XAPK

I can install APK, but the XAPK tells me that it does not accept the format

2023-07-30
1 289

CIE_Ash

Hi Visiona, You'll need to download the .apk file rather than the .xapk bundle.

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How to Open a Door without Answering a Call?

In this article,I will tell you what setting to make on theindoor unit to open the door without answering the call.We enter the web interface on the device's. Then we click onthe Relay section under the Device heading. From here, we activat ...

2023-07-21
0 327
How to Configure Face Recognition Sensitivity on Devices?

Hello, In this article I will tell you how to set the facial recognition sensitivity. Take the E16 device, for example. After going to the web interface of the device, we click on the Face Settings section under the Access Control heading. ...

2023-07-20
0 302
Latest Firmware for R27A and R20K - Action URL variables

Hi Akuvox Team As part of a project deployment we are wondering about the latest firmware versions for the following intercoms, as such we want to tackle the following: 1. R27A In current version, we don't see the session Phone->Action UR ...

2023-04-16
5 387

Pavel

Hi Lebentech, did you find for R20K action URL for Card or User ID?

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Upgrade E12

Hello, I have a few Akuvox E12w and E12s in version 12.30.1.109 and I want to upgrade them to the latest 12.30.2.102. I tried but I get a message that the file is too large. I've read that I need a firmware between the one I have and the l ...

2023-05-31
4 344

Akuvox_Mia

Click the link to download： https://drive.google.com/file/d/1N6Z_gZ7o2w_u9TmgGnNOKkOQYxoDpnT9/view?usp=drive_link

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Have You Experienced the Hands-Free Lift Control?

Hi all, I have described the features and scenarios in which visitors use facial recognition to open doors [http://community.akuvox.com/forum.php?mod=viewthread&tid=335&extra=] In this introduction, I will discuss how visitors can enjoy h ...

2023-05-31
6 438

katrana

Yes, it covers these.

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How to Use Smartliving Button on C313

Hello, In this post, I will talk about how we can create a button in the indoor unit and open the door with "Smart Living" in C313 devices. First of all, in order to do this, you need to have activated the option to open the door with HTT ...

2023-05-08
4 293

semih

You can activate any HTTP command with this feature.

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Digests SmartPlus without giving Internet to the Door Phone; is it possible?

Good morning, I have several installer customers who are used to other brands of video door phones. In those systems, for a building, they can create a LAN disconnected from the internet and then each tenant, if they want to have the app, m ...

2023-04-21
7 489

myles

Suggest the use of vfone instead of SmartPlus and register it as an extension on the door intercom unit such as the R29 series. Most features of the SmartPlus would be lost and although I haven't tested I would doubt that it would work successfully. Door release DTMF would be an issue for a start. ...

1 Reply
Intercom R27 - Missed call from third party when SIP account Registered

HI there We got an intercom R27A (latest version) and it hangs up on calls when those are received (set to autoanswer) from a third party system. please check records RED highlighted in image Nevertheless calls are sucessfully connected ...

2023-04-19
5 388

Jimmy

First of all, if it is third party device which need communicate with Akuvox, it is better to use standard SIP. Of course device between Akuvox will be able to use IP to IP call once they are in same Lan.(use same protocol). But nobody can make sure whether it will work between Akuvox and a third-pa ...

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R20A call both SmartPlus APP and a SIP Phone

Hello, I would like to ask you if it is possible, using an R20A, to call both the SmartPlus App and a SIP Phone. I've tried registering the Account 1 with the cloud service and the Account 2 with our VoIP PBX. The call to the APP works fi ...

2022-08-01
5 859

lebentech

Hi There, can you share an illustrative image of the example?

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