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How to Open a Door without Answering a Call?

In this article,I will tell you what setting to make on theindoor unit to open the door without answering the call.We enter the web interface on the device's. Then we click onthe Relay section under the Device heading. From here, we activat ...

2023-07-21
0 57
How to Configure Face Recognition Sensitivity on Devices?

Hello, In this article I will tell you how to set the facial recognition sensitivity. Take the E16 device, for example. After going to the web interface of the device, we click on the Face Settings section under the Access Control heading. ...

2023-07-20
0 26
Latest Firmware for R27A and R20K - Action URL variables

Hi Akuvox Team As part of a project deployment we are wondering about the latest firmware versions for the following intercoms, as such we want to tackle the following: 1. R27A In current version, we don't see the session Phone->Action UR ...

2023-04-16
5 86

Pavel

Hi Lebentech, did you find for R20K action URL for Card or User ID?

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Upgrade E12

Hello, I have a few Akuvox E12w and E12s in version 12.30.1.109 and I want to upgrade them to the latest 12.30.2.102. I tried but I get a message that the file is too large. I've read that I need a firmware between the one I have and the l ...

2023-05-31
4 54

Akuvox_Mia

Click the link to download： https://drive.google.com/file/d/1N6Z_gZ7o2w_u9TmgGnNOKkOQYxoDpnT9/view?usp=drive_link

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Have You Experienced the Hands-Free Lift Control?

Hi all, I have described the features and scenarios in which visitors use facial recognition to open doors [http://community.akuvox.com/forum.php?mod=viewthread&tid=335&extra=] In this introduction, I will discuss how visitors can enjoy h ...

2023-05-31
6 51

katrana

Yes, it covers these.

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How to Use Smartliving Button on C313

Hello, In this post, I will talk about how we can create a button in the indoor unit and open the door with "Smart Living" in C313 devices. First of all, in order to do this, you need to have activated the option to open the door with HTT ...

2023-05-08
4 38

semih

You can activate any HTTP command with this feature.

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Digests SmartPlus without giving Internet to the Door Phone; is it possible?

Good morning, I have several installer customers who are used to other brands of video door phones. In those systems, for a building, they can create a LAN disconnected from the internet and then each tenant, if they want to have the app, m ...

2023-04-21
7 112

myles

Suggest the use of vfone instead of SmartPlus and register it as an extension on the door intercom unit such as the R29 series. Most features of the SmartPlus would be lost and although I haven't tested I would doubt that it would work successfully. Door release DTMF would be an issue for a start. ...

1 Reply
Intercom R27 - Missed call from third party when SIP account Registered

HI there We got an intercom R27A (latest version) and it hangs up on calls when those are received (set to autoanswer) from a third party system. please check records RED highlighted in image Nevertheless calls are sucessfully connected ...

2023-04-19
5 34

Jimmy

First of all, if it is third party device which need communicate with Akuvox, it is better to use standard SIP. Of course device between Akuvox will be able to use IP to IP call once they are in same Lan.(use same protocol). But nobody can make sure whether it will work between Akuvox and a third-pa ...

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R20A call both SmartPlus APP and a SIP Phone

Hello, I would like to ask you if it is possible, using an R20A, to call both the SmartPlus App and a SIP Phone. I've tried registering the Account 1 with the cloud service and the Account 2 with our VoIP PBX. The call to the APP works fi ...

2022-08-01
5 535

lebentech

Hi There, can you share an illustrative image of the example?

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C313 IP direct

Hi everyone, On C313 monitor I couldn't find "IP direct port" setting beneath "Call feature" tab. How should I change "IP direct port" then?

2023-04-17
1 17

Lucy

You can try this under Phone>Call Feature.Hope to help you.

Reply
R20A call event without a call

Hello, i want to configure my R20A with a call event (http url) without a call. I have configured the Group call number with IP from the R20a itself. But here is a disturbing busy signal. I only want to do a http action when i push the but ...

2022-08-05
3 491

Jaaannis

Anyone has an idea for that? It is still a problem for me. Greetings

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C313 multiple station and ALL CALLS button

I will have multiple station of C313 and wonder if I can call from one station to multiple station at the same time? Some sort of emergency button and calls going to all stations (40 total). Thank you

2023-02-18
3 38

sprintership

Hmmm confusing like hell. I have received txt from supplier saying this is possible all station will receive the page except the unit sending it.

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Call feature not working (X915S)

Hello, whenever a person calls me through my X915S I can see them with the monitor function on my phone and I can also open the door for them but when I try to answer the call, nothing happens. I cant answer it. The same happens when I try ...

2022-11-22
9 43

Kaan

Hello Kemme, You're welcome.

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open door with dtmf on incoming call on X915s doorbell

I can't open the door by a SIP call from my mobile to the X915s doorbell it works well when there is a call from doorbell to my mobile, but in other direction nothing happens How should I configure X915s to enable this?

2022-10-09
9 326

depaepe

any updates on this?

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Adding Dial Plan on SP-R52

Hello, I am going to explain to add dial plan on SP-R52 guard phones via the web gui of guardphones. You can add dial plans on guardphones by doing the following steps. 1. Login the web gui of the guardphone. 2. Click the Phone>Dial Plan ...

2022-09-28
0 276
R20A working SIP with Grandstream pbx

Hi, I've an r20a door phone in test with Grandstream pbx. I can't find info about this: I want to open the door using 1 relay and I've setup 4 digit dtmf "example: 1111". My question is, How can I activate the relay during a sip call, does ...

2022-09-11
4 401

alvaro.uy

Hi Ryan, yes I've tried different combinations like 99, 999, 9999, 7896, 8767, a lot of combinations. What I don't know is if I have to press any digit like *# or whatever After the dtmf digits.

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IT83 To IT83 Calling With Relay activation.

So not sure if anyone else has tried to do this particular set up before, if you have please feel free to advise me. So basically Calling IT83 to IT83 but i want the receiving IT83 local relay to activate on calling.

2022-08-16
1 406

CIE_Ash

Hi Ryan, This can be achieved by going to Phone -> Call Feature and enabling Local Relay1 Trigger by incoming or Local Relay2 Trigger by incoming.

1 Reply
Call Forwarding Setting on R49G

Call Forward is a feature used to redirect an incoming call to the specific third party. Users can redirect the incoming call based on different scenarios. Typically, call forward has three modes: Always Forward / No Answer Forward / Busy ...

2022-07-25
0 411
R49G Device Bluetooth Configuration

R49G device has bluetooth feature.We can switch on the Bluetooth function on the device to establish the Bluetooth based connection with devices with the Bluetooth function for files transmission and making or answering the Bluetooth calls. ...

2022-07-22
0 433
R20A Input Schedule

Hello, we have added a button in our garden to open the gate so that people with a car can get out easily. This will trigger Input A on the R20A, which will in turn open the gate with RelayA. However, security told me somebody could come ...

2022-07-13
3 618

rumeysa

You're welcome

Reply

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