Software&Cloud

Okay, I get it, it's clear now. I hope this issue is reported to developers so they can fix it in future updates. Web relays are rarely used, but they're essential in some situations where security isn't top-notch, so I hope this issue is resolved. For now, I'm using the Action URL system, waitin ...

in this case you you disable all logs ?

Yes

we do not have the setpoint directly display at Hypanel, but we can give end user the app permission to set up the logic. which means the set point will be on the app.

Currently it is not possible to customize smartplus ringtones

Yes, these basic features are supported.

Hi SDSVI, This seems to be a bug. Please contact our technical support. The technical support for the corresponding region will resolve it for you. https://akuvox.freshdesk.com/a/tickets

Hi, I think I solved it! I reset the R20 to factory settings and then re-set all the parameters. It works for now (about a week). Let's hope!

Thanks a lot for the help, actually with the latest firmware it works correctly. Kind regards

Please check the tutorial in the link to change the password, thank you! https://knowledge.akuvox.com/docs/akuvox-smartplus-installer-guide-community#edit-reset-and-delete-community-residents

You should contact your agent to change your password from the cloud.

If the device is added to SDMC after being cloud mounted, its user will be overwritten by SDMC because the mechanism of sending users to the cloud and SDMC is consistent and cannot exist simultaneously.

Any ideas what I make wrong here?

Ok - but as I see this is not possible with the unlock button - here I can only select HTTP

Hello - still having problems: Buttons appear on the screen even when they not configured, etc. But a general question: Why is the firmware for this device not in the official place with all the other firmware versions?

Maybe I misunderstood what you meant. The QR code I mentioned refers to the temp PIN created by the user app or PM page to open the door for visitors. For details, you can refer to this link: https://knowledge.akuvox.com/doc ... ighlight=temp%20key The QR code you are talking about should be the ...