Access Control

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R29 SIP speed dial not working

I want to speed dial a sip number, but after pressing the dial button it just freezes. There are no errors and the call log just displays that a call was made. When using the same sip server and sip number on a random softphone app on my ph ...

2025-03-26
4 16

thomas3455

this would only work if 'demointercom' is running on the same sip server, I presume?

Reply
Mobile Access Challenge with Akuvox A02 – Community to the Rescue!

Hello everyone, I'm setting up an access control system exclusively using Akuvox A02 devices for a client operating a SelfStorage business (monthly rental of storage units). User management needs to be dynamic and simple, allowing quick add ...

2025-03-13
7 31

Akuvox_Mia

Free, this is a local app.

Reply
3 unlock buttons to unlock 3 different locks in a call or monitor page

Good day, My current setup: I have a 1x R29 door station, 2x X912 door stations, 7x S652 indoor stations The R29 has an motorised gate wired to the R29 relay A The X912 number 1 has a main door wired to the X912 relay A The X912 number 2 h ...

2025-03-11
2 24

brandon

Maybe try using the Action URL function, depending on unused relays in the door stations you could make it so when Relay B on one of the X912 is triggered it will trigger Relay A on the R29

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s562 internal relay http command line

Hi, I want to trigger the internal relay of one of my S562 monitors via an HTTP command so I can activate the output relay on one monitor through another monitor. Where can I find the command format? Thank you!

2025-03-05
0 14
R29 cant install as a Wiegand Reader

Hello, i try to install a R29 as a Reader for our Wiegand-Access-System, but have no luck. I use this Setup: https://knowledge.akuvox.com/docs/akuvox-devices-work-as-wiegand-output If i try my chip i get allways a Opening Door failed? ...

2025-02-12
1 20

Akuvox_Mia

Please provide a video of the Wiegand wiring and the error prompt "I try to update the Firmware but I always get a Windows message saying: Prohibited Firmware Version!". This will help us determine where the problem lies.

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A02S TOTAL HOURS

Hi allin office time Attetance. if I want to see how many hours an employee works in a month in total... I haven't found it . THANKS

2025-02-12
2 18

panikos

ok thanks

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A08S as Wiegand QR Code

Anyone had any luck getting the QR codes to work with A08S connected as Wiegand to EC33? Tech support couldn't figure out ...

2025-01-04
0 19
web relay configuration w/S539

Hello, how can we do the configuration of the web relay in order to triger a Shelly device? Thanks

2025-01-04
0 10
A094S with 3rd party Wiegand readers

Happy New Year! Need some help connecting third party Wiegand readers to A094S - manual doesn't show where to connect the 12V COM Thank you -

2025-01-02
0 13
GDPR and RFID encoding: Impossible to add by capturing ID

We activated GDPR on our Auvox X916 (latest Firmware version 916.30.10.213) for privacy. After activating GDPR none of the RFID cards or remotes worked. I noticed that they appear encrypted in the access logs after GDPR was activated. I t ...

2024-11-16
1 28

Akuvox_Mia

In what scenario do you need this function? We will remove this function soon ~

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A02 to controll A094 for multiple doors

Hi! Is it possible to use a A02 to send http commands to an A094S to open multiple doors and trigger relays? i have an A02 located at the first door, connected to the network, and an A094S at another place of the building connected to two ...

2024-11-08
1 26

Akuvox_Mia

It is not possible to send multiple different HTTP commands at one time. However, one HTTP command can be sent out when triggering the local relay. Sending commands to A094 and other systems can only be done alternatively.

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S539 controlled by S567

Hello, I'm not able to remotely open the S539 from the internal monitor S567. Can anyone suggest a configuration of both devices that will work? Thanks

2024-10-28
2 24

Aleksandra

Very helpful. Thank you!

Reply
Long Range RFID Reader

Hello to the entire community, I need to install a long range RFID reader to control the entrance to a garage in Miami Florida, any recommendations from someone who has done this type of installation before? thanks in advance for your comm ...

2024-08-15
2 37

Alex@wisebt.com

Hi Akuvox_Mia, Thank you for your response. We need to install an Akuvox or Akuvox-compatible device at the garage entrance to serve as a long-range reader for controlling vehicular access. I'm excited to hear that Akuvox will soon be releasing a UHF device. Best regards.

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x912 API

Hello, How can i add user using the API ? Is there documentation on this ? Thanks

2024-06-18
4 44

rachel

api relay set Only POST method can be used for this function. Example Request: POST: { "target": "relay", "action": "set", "data" : { "Config.DoorSetting.RELAY.HoldDelayA": "8" } } Example Return: { "retcode": 0, "action": "set", "message": "OK" } ...

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UNABLE TO OPEN DOOR INSTANTLY WHEN BUTTON IS PRESSED ON C315 MONITOR

I installed a E12w connected to a electric door strike latch to access a door on the second floor and I have a C315 monitor on a counter on the first floor. Both are connected directly to a POE switch and connected to the network. There are ...

2024-05-30
1 22

rachel

You can refer to this tutorial, where is your button configured on? You should choose the correct relay method https://knowledge.akuvox.com/docs/door-unlock-configuration-21

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Help A03 akuvox

Hello, the Akuvox A03 reader does not want to read my hid cards so I can assign a user, I appreciate the help

2024-04-15
1 22

Iris

Do you mean that A03 can't read your ID card when you add a user interface card in A03? What's your A03's firmware version?

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SR01 at 24vdc?

We have a SR01 that we intend to pair with an S539 Intercom. The SR01 will be located at a gate closure and I found out the power at the gate closure is 24v (actually more like 27v). I was wondering if the SR01 would still work if being pow ...

2024-04-05
1 22

Iris

SR01 does not support 24V power supply, and can only supply power to SR01 with 12V. You can use the 12V output of S539 to supply power to SR01.

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E12W with Security Relay SR01

Hello We have an E12W v2 upgraded to the latest firmware. The device does not support RS485 (we were not aware of this when we recommended this device, many websites display it incorrectly). The SR01 security relay has been installed acco ...

2024-03-21
8 63

neophil

Unfortunately I haven't heard from your technician yet

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A03 BLE sensitivity setting?

I have an S539 which supports Bluetooth LE for unlocking the door. In the settings on there it allows me to specify the RSSI Threshold for what the strength of the BLE must be before it will unlock the door. However, I also just recently ...

2024-03-09
1 20

Akuvox_Mia

A03 The RSSI feature is currently in the planning stage and will be released in June!

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E12 HPPT APIs

Hi, Where can i find the HTTP APIs of the E12? For example, i want to change the light of the actual LED and take start a call by http. Is it possible to get a overview of all http APIs? Maybe there is more, which I think is good. thanks, ...

2024-01-31
20 116

Sunny9999

@Rachel : In the docs for the R20K the manual see the link attached shows that it should work......but how ? https://knowledge.akuvox.com/docs/led-setting-9 Thanx for your reply and check ! Rgds Sunny

Reply

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