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Learning and sharing and communicating the knowledge and issues of access control.
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E12 HPPT APIs
Hi, Where can i find the HTTP APIs of the E12? For example, i want to change the light of the actual LED and take start a call by http. Is it possible to get a overview of all http APIs? Maybe there is more, which I think is good. thanks, ...
2024-01-31
20
116
Sunny9999
@Rachel : In the docs for the R20K the manual see the link attached shows that it should work......but how ? https://knowledge.akuvox.com/docs/led-setting-9 Thanx for your reply and check ! Rgds Sunny
Reply
Telegram bot usage with E16C
Hi, The school customer want to have better control under the pupils as well to limit their responcibility when pupils left the school - control in close to real time from anyware anytime. To be able to generate Report with the list of wh ...
2023-01-31
16
172
Pavel
Hi Amit, for now solution based on Terminal E16s API + feature which exist in E16C only (to our info) "Mobile Communication" (this feature on event could send data to the 3ed party server, and receive back responce.
Reply
Digests
Use access control to manage whole apartment on a LAN
Many old residential access control system is outdated, which is challenging to manage data and maintain the system. However, some residents may not want to spend too much on access control system. We will provide you with a solution that r ...
2023-02-17
14
124
CIE_Ash
Hi Monica, A01/A02 - Wire from NC / COM into 12V / GND of SR01. Ensure to update the firmware for Security Relay features, enable Security Relay in 12V Power Output and enable the Security Relay and click Test.
Reply
Digests
Using Lift Control with HID Card Reader
Security is an essential issue for every company, so customers emphasize access control when renting locations for business.Since many office buildings will be rented to different companies, they want other people can not access their floor ...
2023-03-24
10
77
Wirewizards
So I have the same setup i got it to work by updating the Firmware on it to be able to connect to Cloud for users and it works like a charm
Reply
Improve building rent rate by high-security access control
In New York, rental buildings are requested high-security access control systems.This building is rented to different companies in this project, and some floors have been rented to banks. We all know that banks emphasize on high-security mo ...
2023-03-28
9
51
Ted
Thanks for information.
Reply
Anti-pass back funtion on A092/A094
Hello, I need to configure an A092 with the anti pass back function. The person has to use their card on exit to be able to use it again on entry. How can I configure this scenario? Thanks in advance
2023-06-23
8
82
Akuvox_Mia
This is not yet possible, it will probably happen in June next year, and Akuvox will focus on access control next year!
Reply
What is the extent of X933H Zigbee integration / Smart Home control?
Hey Community Members, I saw the new X933H monitor which mentions being a Zigbee 3 hub and allowing "Smart Home" support. Does anyone have more details about this? I was wondering of the Zigbee integration would allow to use Electric Blinds ...
2022-06-17
8
773
CIE_Ash
Akuvox have a "AK Home" application for Smart Home Automation.
1
Reply
E12W with Security Relay SR01
Hello We have an E12W v2 upgraded to the latest firmware. The device does not support RS485 (we were not aware of this when we recommended this device, many websites display it incorrectly). The SR01 security relay has been installed acco ...
2024-03-21
8
63
neophil
Unfortunately I haven't heard from your technician yet
Reply
E16C as a video door entry system ??
I want to use an E16C as a video door entry system for a home and communicate with 5 C319 screens, but the calls do not reach it. On the other hand, how can a visitor have the option of calling the monitors and not be told constantly that ...
2022-09-19
8
332
Visiona
Great Thanks
Reply
Face recognition process on A05 Device
Hello Everyone, In order to perform face recognition on the A05 device, thefaces to be introduced must be added as a photo. To do this, click on the"User" tab under the "Directory" section. Then we click on the “Add” button that we have ...
2023-02-22
8
53
Eva
Ok, let me try
Reply
Lost Password / Hard Reset Access Control A05
Hi unfortunately I have lost the password of a newly configured A05 Access Control. Is it possible to perform a hardware reset?
2023-06-16
8
73
Akuvox_Mia
Can you tell me which model your indoor unit is and which version you are using?
Reply
E16C Spanish Language
Is there any firmware to change the language of the E16C to Spanish?
2022-09-25
7
284
Akuvox_Mia
Sorry, but you need to buy V2 to support Spanish.
Reply
Mobile Access Challenge with Akuvox A02 – Community to the Rescue!
Hello everyone, I'm setting up an access control system exclusively using Akuvox A02 devices for a client operating a SelfStorage business (monthly rental of storage units). User management needs to be dynamic and simple, allowing quick add ...
2025-03-13
7
31
Akuvox_Mia
Free, this is a local app.
Reply
Local relay on AKUVOX C313W
Hi everybody, I have an Akuvox C313W connected to a R20A. The R20A has a small gate connected to it, which i trigger via HTTP (on C313W homepage) or DMTF (during call). C313W has a big gate connected to it. I would like to have a button on ...
2022-07-07
6
645
ercntrn
Hi, Please Can you throw the firmware in the link below. Firmwarev link : https://www.akuvox.com/SupportDownloadCenter.aspx?key=&productclass=0&productcode=20&doctype=34 Thanks.
Reply
Opening a Door With NFC On A03 Device
Hello everyone,I will explain how to make door opening settings with NFC onthe A03 device. First of all, after logging into the web interface of thedevice, we click on the "Card Reader" section from the"Hardware" section. Here we activate t ...
2023-02-23
6
50
admin
Maybe it depends on the needs of the project. In fact, it's very popular, especially among young people.
Reply
A01 Firmware
Hi, i'm looking for Firmware Version 101.30.0.73 or any newer one. Where can i find it or can you send me a link, please? Regards, Bastelwastel
2024-01-03
6
57
CIE_Ash
The latest version can be downloaded here. Navigate to Access Control -> Web Relay and set the type to "Web Relay". Add a user within Directory -> User and untick RelayA. The schedule can still be selected. Please feedback if this has resolved your issue, as this was logged under ticket ref: #27 ...
Reply
EC32 elevator user guide
Hello all is there any documents for EC32 elevator board?! Usually the default username and password is admin but for this product seems different, we tried to contact with akuvox technical support but because of chinese new year nobody a ...
2022-02-05
5
892
Akuvox_Neil
Hello, Before you start: 1. Make sure intercom products and EC32 remain in same network 2. Change the IP of EC32 if necessary, the default ip is printed on the board 3. Setup usual door opening settings between outdoor station and indoor screen, DTMF or HTTP and etc. As long as the relay ca ...
Reply
CallEnd does not work
I have a R20BX3. I need the "http://IP_of_AKUVOX/fcgi/do?action=CallEnd" to work. It works with my "firefox 101.0.1" perfectly. It does not work with "Edge", nor with "Firefox es", and it does not work with curl (curl http://10.0.0.77/fc ...
2022-06-20
5
692
ahermann86
Hello, i had the same requirement. You need the SessionId after login. The solution is the following script (user and password is default -> both admin): Axel
Reply
EC33-S539-C313 Scenario not Communicating
Good Morning all I have a scenario here where someone comes to Front Door (S539 Door Phone), Swipe / Pin - Opens the door and actitiavte the EC33 with no Problems at all , but when you unlock the door Via App or the C313 in-door Monitor i ...
2023-07-08
5
61
Akuvox_Mia
Can you take a video of the device malfunctioning after entering the pin and show us? We want to know what the phenomenon is. It is best to adjust the log to 7 first, and then record a video when testing the PIN, then export the log, and then adjust the log to 3.
Reply
Web relay setup not working on IT88
Hi,I am unsuccessful with setting up my web relay for opening my door.I am getting constantly "Unlock failed" on my IT88. Akuvox devices: Akuvox IT88 + E12WWeb relay: Shelly 2.5 smart web relay. At the moment it is not password protected.Ne ...
2023-11-02
5
51
Iris
Could you show me the configuration of your C313 and door phone? 1.This information of IT88 needs to be consistent with the account information of E12W. 2.In this interface, you can also choose.
Reply
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