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Learning and sharing and communicating the knowledge and issues of access control.

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A03 BLE sensitivity setting?

I have an S539 which supports Bluetooth LE for unlocking the door. In the settings on there it allows me to specify the RSSI Threshold for what the strength of the BLE must be before it will unlock the door. However, I also just recently ...

2024-03-09
1 20

Akuvox_Mia

A03 The RSSI feature is currently in the planning stage and will be released in June!

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iPhone NFC unlock

The Android SmartPlus app support the ability for the phone to be used as an NFC key. However, the iPhone SmartPlus app does not. This is mentioned in the associated KB article: https://knowledge.akuvox.com/docs/how-to-unlock-door-via-nfc . ...

2024-01-23
4 45

Akuvox_Mia

Yes, we are talking to the iPhone company about this as well.

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Anti-pass back funtion on A092/A094

Hello, I need to configure an A092 with the anti pass back function. The person has to use their card on exit to be able to use it again on entry. How can I configure this scenario? Thanks in advance

2023-06-23
8 82

Akuvox_Mia

This is not yet possible, it will probably happen in June next year, and Akuvox will focus on access control next year!

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E16C Spanish Language

Is there any firmware to change the language of the E16C to Spanish?

2022-09-25
7 284

Akuvox_Mia

Sorry, but you need to buy V2 to support Spanish.

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Web relay setup not working on IT88

Hi,I am unsuccessful with setting up my web relay for opening my door.I am getting constantly "Unlock failed" on my IT88. Akuvox devices: Akuvox IT88 + E12WWeb relay: Shelly 2.5 smart web relay. At the moment it is not password protected.Ne ...

2023-11-02
5 51

Iris

Could you show me the configuration of your C313 and door phone? 1.This information of IT88 needs to be consistent with the account information of E12W. 2.In this interface, you can also choose.

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915 WILL NOT REGAIN IP ADDRESS AFTER INTERNET FAILURE

We have and installation with several units on the same network.When internet goes down all units restart exept the 915 which will need to be rebooth several times from the unit so it can regain the IP...Why does this happens? We have a cou ...

2023-09-29
4 24

car

TKS Jimmy.....To answer your questions-Yes the PoE is connected to the router.All devices are under DHCP mode,we don't use static IP in order to keep security at max level.We change cable and connector twice.Firmware is up to date...Will request the ISP for a new router with more capacity...Will see ...

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DOOR STAY OPNE R20A

We recently install a couple of R20A on a vehicle access door ,hoever sometimes the door does not close properly os stays opne and we have not found a way to generate an alarm..Is it possible and how to do it?

2023-09-07
4 48

car

TKS!!will follow your recommendation

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Access control - QR code sent by email not read by Outlook

Dear all, when issuing an access control credential that credential is sent by email with an embedded QRcode (actually the image itself is not embeded but is loaded from the akuvox cloud). That may be turning a red flag in outlook since the ...

2023-09-11
0 17
Telegram bot usage with E16C

Hi, The school customer want to have better control under the pupils as well to limit their responcibility when pupils left the school - control in close to real time from anyware anytime. To be able to generate Report with the list of wh ...

2023-01-31
16 172

Pavel

Hi Amit, for now solution based on Terminal E16s API + feature which exist in E16C only (to our info) "Mobile Communication" (this feature on event could send data to the 3ed party server, and receive back responce.

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EC33-S539-C313 Scenario not Communicating

Good Morning all I have a scenario here where someone comes to Front Door (S539 Door Phone), Swipe / Pin - Opens the door and actitiavte the EC33 with no Problems at all , but when you unlock the door Via App or the C313 in-door Monitor i ...

2023-07-08
5 61

Akuvox_Mia

Can you take a video of the device malfunctioning after entering the pin and show us? We want to know what the phenomenon is. It is best to adjust the log to 7 first, and then record a video when testing the PIN, then export the log, and then adjust the log to 3.

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A02S to open S539 Via Web Relay

I am looking for a way to have the A02s to open a 2nd door via Web Relay on the same network , i am looking for the Web commands to put in the A02S so it will communicate with either the S539 or a A03S can some please help with this ?

2023-08-02
3 55

Akuvox_Mia

Hi Wirewizards， Please configure it here： command: http://ip/fcgi/do?action=OpenDoor&UserName=admin&Password=admin&DoorNum=1 Remember to enable this on A03 or S539:

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Door phone working with mailbox

Hi all, We've recently installed the R29 door phone for our customers and connected its relay with the main door and mailbox, allowing them to effortlessly control both. Currently, the system works perfectly for villa projects, where there ...

2023-07-19
3 33

erymaso

Hi Ash, Thank you for the suggestion, we will try!

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Digests Convenient visitor access using facial recognition

Some of my customers hope to use face data as a temporary key, which can significantly enhance visitors' convenience and user experience, as they can access various places by simply showing their faces instead of entering a PIN code or savi ...

2023-05-17
4 109

Wirewizards

I got this to work but when a customer unlocks door from indoor Monitor or app the EC 33 will not be controll any help would be welcome

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Digests Using Lift Control with HID Card Reader

Security is an essential issue for every company, so customers emphasize access control when renting locations for business.Since many office buildings will be rented to different companies, they want other people can not access their floor ...

2023-03-24
10 77

Wirewizards

So I have the same setup i got it to work by updating the Firmware on it to be able to connect to Cloud for users and it works like a charm

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Web Relay Programming with Example

Can anyone explain web relay programming with more clarity?information here on the forum are codes and barely touch the surface. Thank you in advance!

2023-07-01
4 72

frederic

You are right, glad to explain it clearly for you.

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Lost Password / Hard Reset Access Control A05

Hi unfortunately I have lost the password of a newly configured A05 Access Control. Is it possible to perform a hardware reset?

2023-06-16
8 73

Akuvox_Mia

Can you tell me which model your indoor unit is and which version you are using?

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Can someone share me the command of Webrelay?

Hi, I want to configure Webrelay with door phones, but I don't know the command. And can anybody send it to me? Thanks a lot.

2023-06-12
2 60

noah

Thank you for sharing, I will try this command.

Reply
Feasibility in Access Control System Compatibility

Case: A European company has a mature HR management system, but its attendance system is poor and not compatible with the former. This brings a lot of trouble to its HRs, because they have to repetitively check data.Requirements: [*]An all- ...

2022-06-22
4 496

Akuvox_Neil

In this case, the customer solved this problem by adding a card reader via Wiegand. This card reader is for exiting and punching out, while Akuvox access controller for door entry and punching in. For example, if the punch time is 8-10 am, then employees must go to work at any time in the range and ...

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Improve building rent rate by high-security access control

In New York, rental buildings are requested high-security access control systems.This building is rented to different companies in this project, and some floors have been rented to banks. We all know that banks emphasize on high-security mo ...

2023-03-28
9 51

Ted

Thanks for information.

Reply
Opening a Door With NFC On A03 Device

Hello everyone,I will explain how to make door opening settings with NFC onthe A03 device. First of all, after logging into the web interface of thedevice, we click on the "Card Reader" section from the"Hardware" section. Here we activate t ...

2023-02-23
6 50

admin

Maybe it depends on the needs of the project. In fact, it's very popular, especially among young people.

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