Please provide more info about architecture of the IP camera rtsp stream connection to the Akuvox Cloud.
If 20 users whould like to view camera stream - this stream will be multiplied in from cloud - or each request generates direct user from camera stream request?
Adding a third-party IPC on the cloud can be added in the public area of the community. If it is added in the public area, everyone can view it on the app. If it is added under the resident account, only specific residents can see it.
There are two ways to add, one is the link device, if the link device, the IP part of the RTSP stream only needs to fill in the LAN IP, and the app can find this IPC through our door phone for monitoring, but we currently do not have.
The second method does not link the device. If you want to monitor the app on the external network, you need to do port mapping for the IPC, and then use the public network IP for the IP in RTSP, so that the app can find the IPC for monitoring. If the IPC only has a LAN IP, then the app can monitor I only under the same LAN