Web relay setup not working on IT88

Web relay setup not working on IT88

2023-11-02 17:26 51 Views [Access Control]

Hi,

I am unsuccessful with setting up my web relay for opening my door.

I am getting constantly "Unlock failed" on my IT88.

Akuvox devices: Akuvox IT88 + E12W

Web relay: Shelly 2.5 smart web relay. At the moment it is not password protected.

Network: All devices are on the same network 192.168.20.X.

Setup on IT88:

Device->Relay->SoftKey In Talking Page (see enclosed image)

Device->Relay->Web Relay & Web Relay Action Setting (see enclosed image)

Shelly web relay needs http command ("http://192.168.20.2/roller/0?go=open")

How do I configure that properly in Akuvox IT88 to work? Any advice will be appreciated.

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All comments 5

Akuvox_Mia 2023-11-03 18:32:11

Can you tell me what version of software you have because the way I tried you was able to open the door. Did you check this option?

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Vlan 2023-11-03 19:31:32

I do have option "Open Relay Via HTTP" checked / enabled.
Indor monitor IT 88 is on verison:

IT88 relay configuration is:

E12W relay configuration is:

Network is internally open, so no firewall rules are applied.

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Akuvox_Mia 2023-11-07 10:33:31

Can your http command open the door directly on the web page? What prompt message is displayed on it88 when the door cannot be opened?

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Vlan 2023-11-07 15:50:33

Edited by Vlan at 2023-11-07 16:21

Yes, I can command the door directly via web page on laptop and it is 100% working.

In addition I also have Akuvox C313 on the same network and webrelay is correctly working with theese settings:

What I see is that on IT88 settings there is no option to select web relay action ID?

Your question about the password dots: If you delete/clear the password on IT88, it still shows default dots next time you refresh the page (even though it is empty). So it shows like a defualt password. It cannot be deleted (only until nex page refresh)! If this is a bug or not I dont now. It is definitely not set.
Your question about IT88 error: Here it is:

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Iris 2023-11-08 18:23:32

Could you show me the configuration of your C313 and door phone?

1.This information of IT88 needs to be consistent with the account information of E12W.
2.In this interface, you can also choose.

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