SmartPlus video image scaled

SmartPlus video image scaled

Why image video wrong scaled in the app, even when selecting the full screen?
The image video on InDoor Monitor is scaled correctly.



One Tenant Installation
Door phone Model R20A Firmware Version        320.30.10.9
InDoor Monitor S562 Firmware Version 562.30.10.102
SmartPlus Android Version 6.71.0.8

Thanks

All comments 1
    Akuvox_Vergil 2024-03-14 15:42:23
    This is because we changed the resolution of the mobile APP display to adapt to the UI.
    When we change to full screen, we also use the same resolution so that we can switch seamlessly.
    Otherwise, the APP needs to obtain a new resolution code stream, which will cause a brief black screen after switching.
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