How to register R20K intercom on the akuvox cloud?

How to register R20K intercom on the akuvox cloud?

Hello
How do i register r20k on the cloud so it could work together with 313 screen?
I dont have akuvox user and password to enter the cloud
https://ucloud.akuvox.com/manager/rtl/#/login
Where i can get user and password to the cloud to i will be able to register the intercom?
All comments 6
    CIE_Ash 2024-04-02 16:36:57
    Hi,

    Typically your distributor would create an installer account for the Akuvox Cloud depending on your region, as you're referring to the ucloud, I will suspect you're in the US and therefore should contact your US distributor.

    Akuvox may be able to help if you create a ticket through their support email.
    Formatil 2024-04-02 23:19:03
    I am from middle east and the suplier asked for about 100$ to connect the intercom tocthe cloud for privet coustomers. If i knew that before wouldn't buy it.
    Is their any option to do it for free by my self?
    Iris 2024-04-03 23:17:05
    If you are an installer, you can ask your distributor to create an installer account for you, and then you can give the distributor the MAC address of R20 and C313, so that he can add the MAC to the MAC library of dis account first, so that you can enter the installer account to create projects, connect R20K and C313, and manage them.
    Iris 2024-04-03 23:17:30
    If you are an installer, you can ask your distributor to create an installer account for you, and then you can give the distributor the MAC address of R20 and C313, so that he can add the MAC to the MAC library of dis account first, so that you can enter the installer account to create projects, connect R20K and C313, and manage them.
    Formatil 2024-04-13 16:59:47
    I am not installer.
    But i know how to do that.
    How can i get installer account for free?
    Iris 2024-04-17 09:51:03
    Formatil replied at 2024-04-13 16:59
    I am not installer.
    But i know how to do that.
    How can i get installer account for free?

    You need to ask the person who sold you the product ~ Because as a manufacturer, we have no right to open an ins account.
You have to log in before you can reply Login | Sign up