Akuvox C315 Firmware update 115.30.10.37 has bugs

2024-11-07 02:29 2444 Views [Intercom]

Edited by joschi at 2026-04-04 14:31

Hi, after the update from 115.30.10.6 to 115.30.10.18, the speaker and microphone in the intercom and door station do not work. Update screwed up.
I went back (downgrade) to version 115.30.10.6 without the transition version 115.30.1001.1 and everything works as before.

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joschi 2025-07-25 17:19:40

The same after updating C315 Beta Firmware Version: 115.30.10.36. The speaker and microphone do not work in either the door station or the monitor. Corrupt fixes.

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Akuvox_Mia 2025-07-28 11:31:52

joschi replied at 2025-07-25 17:19
The same after updating C315 Beta Firmware Version: 115.30.10.36. The speaker and microphone do not ...

Hi there, could you let us know the model of your door phone and its firmware version? Also, could you help export the configuration files from both devices (you can find the export option in their settings) and send them to us? We’ll run some tests with them. Thanks a lot!

C315:

Door Phone：

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joschi 2025-07-28 23:56:40

Model C315WFirmware: 115.30.10.6I can't attach the config.tgz file here, I don't read Chinese.I don't have an Akuvox gateway station; my gateway station is a Fritzbox router and the camera and speaker module Auserwald connected to it. Everything was fine until version 115.30.10.6.Here I transferred the config filehttps://www.transfernow.net/dl/20250728XD5wYBgq
.

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joschi 2026-04-04 14:32:49

Version 115.30.10.37 is also broken; the speaker and microphone in the monitor and door station still don't work properly. The sound intermittently cuts out. The last working version was 115.30.10.6. Download the log here.
https://www.transfernow.net/dl/2026040459x2l69X

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Akuvox_Mia 2026-04-08 13:45:57

joschi replied at 2026-04-04 14:32
Version 115.30.10.37 is also broken; the speaker and microphone in the monitor and door station stil ...

Could you please provide the logs and the packet capture?

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Akuvox_Mia 2026-04-08 14:19:38

Akuvox_Mia replied at 2026-04-08 13:45
Could you please provide the logs and the packet capture?

Could you describe the situation in which the speaker and microphone aren't working?

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Akuvox_Mia 2026-04-08 14:20:01

Could you describe the situation in which the speaker and microphone aren't working?

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joschi 2026-04-11 00:54:58

I have a door station configured on a Fritzbox router, and with software version 115.30.10.6, everything worked as it should. Now, when someone rings the doorbell, I can't immediately hear what's being said, and I'm locked at the door, so I can't immediately hear what I'm saying to the monitor. Furthermore, with version 115.30.10.37, when someone rings the doorbell, the monitor can't open the electric strike.

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Akuvox_Mia 2026-04-14 11:09:57

joschi replied at 2026-04-11 00:54
I have a door station configured on a Fritzbox router, and with software version 115.30.10.6, everyt ...