IP camera password issue

IP camera password issue

Hi,
I have Hypanel Pro (PG71 KNX EU), when I want to add an IP camera to the touchpanel, it finds every camera, but when it asks for username and password, after entering the password, the system says 'incorrect password', but this password was tested by laptop and everything works perfect.
What should I do to fix this issue?

I appreciate any help you can provide.

- The IP camera brand is Dahua.

All comments 3
    Akuvox_Mia 2025-04-01 15:19:22
    Is the account password you entered the ONVIF password for the camera? What version is your Hypanel Pro (PG71 KNX EU)? On my end, the test is working fine.
    mohahmad 2025-04-02 00:36:29
    Hi,
    After you mentioned the ONVIF user password, I checked, and both were the same and displayed the 'incorrect password' error again,
    my Hypanel software version is: 71.1.31.61 and flush mounted module is F51-KNX
    should I do sth to fix this issue?
    Thanks in advance
    mohahmad 2025-04-02 09:11:19
    After updating to the latest version ofHypanel and disabling Onvif Authentication in CCTV everything got fine.thanks
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