E12W - SmartPlus = Wrong aspect ratio

E12W - SmartPlus = Wrong aspect ratio

Hi all,

When viewing the E12W video in the SmartPlus app, the aspect ratio is 4:3 and the image is stretched.

I've changed the video resolution to 720p in the "Direct IP" settings of the E12, but the image still looks stretched. How can I fix this?


Firmware Version312.30.10.9
Hardware Version312.0



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