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Akuvox_Mia

Don't miss the chance to become Akuvox Engaging Contributor and win gifts!

[News] 2023-06-08 3 52

Akuvox_Mia

Congratulations to Finn and Paul for their awards：

Reply
Olivia

Can I reset R20 by hardware?

And which devices support factory rest by hardware?

[Upgrade&Backup&Reset] 2023-06-07 6 48

Olivia

Oh, these devices are relatively simple to reset.

Reply
Lim

Does the door phone support connection with third-party locks?

With the increasing popularity of smart locks in communities, I would like to inquire if Akuvox supports integration with third-party locks. If it does, which smart locks are compatible with Akuvox systems?

[Integration] 2023-06-06 5 66

Lim

Thanks pavel, I'm going to research this brand.

Reply
Paul

Is it possible for the device to connect to both the Cloud and SDMC simultaneou

Hi, My customers want devices to connect to both cloud and SDMC at the same time. Do Akuvox devices support that？

[Software&Cloud] 2023-06-05 4 37

Paul

Monica, thank you for your reply, I will tell my clients.

Reply
Tolga

E18C continiously restart and Survilliance/Live View problem

Hi, I have bought an E18C to my villa. I have couple of problems before hardware installion and needs some help. Firstly, e18c continiously restart itself after couple of hours non stop working and Survilliance/Live view is not working when ...

[Installation&Hardware] 2023-06-02 2 59

Tolga

Hi, I have also "18.30.4.38.rom" firmware file and can upgrade but ı will wait ticket reply. Thanks.

Reply
judy

Why can't all contact lists be obtained on the doorphone？

I have a X915, and I have added 390 contacts on the cloud, and all of them have added face data. but When I connect X915 with Cloud ,only 375 contacts show. What is the matter? Can everyone help me？

[Other] 2023-06-02 2 19

Autumn

You can confirm the firmware version number, because the old version of X915 has a known bug of face recognition.

Reply
Autumn

What's different between office and community project of SmartPlus?

Hi everyone, I want to know what's different between the office and community project of SmartPlus?And can someone tell me? Thanks

[Software&Cloud] 2023-06-01 4 46

Autumn

Yes， thanks for telling me.

1 Reply
katrana

Have You Experienced the Hands-Free Lift Control?

Hi all, I have described the features and scenarios in which visitors use facial recognition to open doors [http://community.akuvox.com/forum.php?mod=viewthread&tid=335&extra=] In this introduction, I will discuss how visitors can enjoy h ...

[Intercom] 2023-05-31 6 51

katrana

Yes, it covers these.

Reply
sxbcl

Upgrade E12

Hello, I have a few Akuvox E12w and E12s in version 12.30.1.109 and I want to upgrade them to the latest 12.30.2.102. I tried but I get a message that the file is too large. I've read that I need a firmware between the one I have and the l ...

[Intercom] 2023-05-31 4 53

Akuvox_Mia

Click the link to download： https://drive.google.com/file/d/1N6Z_gZ7o2w_u9TmgGnNOKkOQYxoDpnT9/view?usp=drive_link

Reply
Akuvox_Mia

Akuvox Community Content Survey

Dear, We will conduct a survey on the content quality of the community. This survey concerns whether our content in May helped you, and which aspect of content you hope we will release in June. We look forward to receiving your answer soon, ...

[Events] 2023-05-29 0 11

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