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Kino

Doorphone R26P disconnections

Hi, I have an Akuvox doorphone R26P Rev 1. I encountered several disconnections after few days of use (sometimes 2 days, sometimes a week) Status Led on the device is Red and complete loss of voice connection and video. When rebooting, it ...

[Intercom] 2025-05-09 2 124

Kino

Hi, Thank you for your answer. Sadly when the problem occur as it is disconnected, I can not acces the interface anymore...

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Raimund

API call via SIP account 2

Hello I have activated the Akuvox Cloud on my E18C. This means that SIP Account 1 is the cloud, and Account 2 is my local SIP server. I have connected a button to one of the input ports. When pressed, via the HTTP URL, this initiates an in ...

[Intercom] 2025-04-27 1 101

Raimund

After a few attempts, I've now managed to get it working myself. It works with the URL "http://IP/api/call/dial?Phone=INTERNAL-NUMBER&DisplayName=XYZ&AccountID=2" I'm happy now

2 Reply
mohahmad

IP camera password issue

Hi, I have Hypanel Pro (PG71 KNX EU), when I want to add an IP camera to the touchpanel, it finds every camera, but when it asks for username and password, after entering the password, the system says 'incorrect password', but this password ...

[Security] 2025-03-31 3 118

mohahmad

After updating to the latest version ofHypanel and disabling Onvif Authentication in CCTV everything got fine.thanks

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thomas3455

R29 SIP speed dial not working

I want to speed dial a sip number, but after pressing the dial button it just freezes. There are no errors and the call log just displays that a call was made. When using the same sip server and sip number on a random softphone app on my ph ...

[Access Control] 2025-03-26 15 298

thomas3455

I noticed that when I dial using speed dial button it briefly says 'invalid number'. The value of the speed dial I'm using is 'demointercom'. Should this be some other format?

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brandon

S563 Google Play Store Installer

Hi, Can someone please provide the link to the S563 Google Play Store installer APK? I thought on the new firmware it came pre-installed but that does not seem to be the case. Thanks.

[Intercom] 2025-03-24 2 131

brandon

Yes, it seems only S567 firmware has the Google Play store pre-installed

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mformoso

Mobile Access Challenge with Akuvox A02 – Community to the Rescue!

Hello everyone, I'm setting up an access control system exclusively using Akuvox A02 devices for a client operating a SelfStorage business (monthly rental of storage units). User management needs to be dynamic and simple, allowing quick add ...

[Access Control] 2025-03-13 9 267

mformoso

Thank you very much for your comments. The solution you propose seems interesting. I understand that it implies a management of RF users directly from Linear WOR for the registration and deregistration of new remotes and (there would not be a unified view of accesses from the AKUVOX register. Tha ...

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Tony@OneHub

3 unlock buttons to unlock 3 different locks in a call or monitor page

Good day, My current setup: I have a 1x R29 door station, 2x X912 door stations, 7x S652 indoor stations The R29 has an motorised gate wired to the R29 relay A The X912 number 1 has a main door wired to the X912 relay A The X912 number 2 h ...

[Access Control] 2025-03-11 2 123

brandon

Maybe try using the Action URL function, depending on unused relays in the door stations you could make it so when Relay B on one of the X912 is triggered it will trigger Relay A on the R29

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Akuvox_Mia

【Troubleshooting】SmartPlus-related Door-opening Failure

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[News] 2025-03-11 0 191
GSG

Import a Configure Command to R20K using PC Manager

I got an email from Akuvox support that asked me to import a configure command to an Akuvox R20K using PC Manager but I can't find out what PC Manager is? "Just need to import a configure with command to make R20Kwork with Control 4. It is ...

[Integration] 2025-03-05 1 110

CIE_Ash

Hi, See attached Control4 configuration, you can import this into the R20K under Upgrade -> Advanced -> Others -> Config File -> Import.

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Mord.hollander

s562 internal relay http command line

Hi, I want to trigger the internal relay of one of my S562 monitors via an HTTP command so I can activate the output relay on one monitor through another monitor. Where can I find the command format? Thank you!

[Access Control] 2025-03-05 1 134

brandon

It should be the same HTTP command as the door stations. Some devices and firmware versions will not provide any success message on the page when you perform the action. There are a few firmwares that it does not seem to work with though.

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