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E12 ONVIF Events

Hello, what is the Onvif URL when the bell button was pressed, or is it not possible to read this event via Onvif? I Have the E12 Thanks

2023-03-08
9 37

Akuvox_Mia

You can manually add RTSP on the NVR, specifically: rtsp://ip/live/ch00_0. You can also open ONVIF on the device, open the button that can be discovered, and set the account password, then scan and add it on the third-party software.

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C313S Doorbell Ringtone Settings

Hello Everyone, In this post I will tell you how to change the ringtone on the C313S device. First of all, we will make the adjustments from the device menu. Press the "More" button on the device screen. Then we press the "Setting" button. ...

2023-05-08
4 17

Ted

semih, thank you very much for your reply which helped me solve the problem.

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X933 is not connecting to my X915 anymore

Hello, I have the X933 and a X915S and till now both were connected fine. I didnt change anything but now I cant video call the X933 anymore and also there is no more doorbell ring coming from the X933. It has to be a problem from the X933 ...

2023-01-19
6 30

Kemme

Hi, both have the latest firmware. The problem occurs only sometimes.

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Digests Akuvox X912 - Registering Admin & User Cards on the device

Hey Everyone Just thought i would do a link to one of my videos i have done. So to introduce myself I am Ryan I am part of a technical support team in the UK. The video linked below is for the X912 and how you can set up Admin and Use ...

2022-11-28
2 41

PhilCIE

I'll sleep better now, thanks!

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External Bell

Just curious do many customers wire in an external bell from the indoor monitor to give them extra audio in a loud enviroment. If so just wondering how you set your one up? And is this a popular thing to have done also?

2022-11-28
1 35

judy

In some Asia countries, it is very popular. because the indoor monitor sound maybe not be enough for some residents, they will need an external bell with a relay terminal. when there is an incoming call, the bell will ring a louder sound. They will also install an extra light with the door phone as ...

1 Reply
X933 - Enable Intercom Preview and Disable Busy Tone

Hi, I'm part of the CIE-Group Technical Team in the UK and we've been making simple videos for engineers across the UK when installing Akuvox Intercoms and Indoor Monitors. Here's a sample of two of the videos on the X933 we've created whi ...

2022-11-10
1 125

Akuvox_Neil

That is really good configuration video

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R49G Guard Phone and External Camera Integration

Hello, If you want see the video stream of an external IP camera, when the indoor monitor are called from the R49G guard phone, you can use this feature by configuring the guard phone. In this way, the customer will see the video stream of ...

2022-09-30
0 256
Show RTSP video during a SIP call

Hello, I bought an Akuvox R20A doorbell and C313W indoor monitor. I would like to integrate them with my SIP PBX (FusionPBX) and I've been successfull in doing this. I can call from the doorbell any phone inside the company, and with a rin ...

2022-06-20
10 1275

ercntrn

Hi, Please Can you make factory reset to R20A device? and You should try again Thanks.

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Max Dial Timer lower as 30 seconds

Hello, I own a X915S and use it as a doorbell. Right now I have the Max Dial Time set to the lowest possible time which is 30 seconds. When I open the door immediately it's quite annoying that the ringtone is still playing for a while befor ...

2022-06-09
8 642

Skemme

Thanks, it worked!

1 Reply
Baseline video e12w

Hi, Does anyone know if the E12W dorphone supports baseline video, and if so how to set it? Thanks T.

2022-05-14
2 678

ercntrn

Also Could you please upload the update in the link? Upgrade link: https://we.tl/t-Xw7vI1sF8a Thanks.

2 Reply
Changing C313 Doorbell and Ring Tone

I am explaining how do we change doorbell tone(GND-BELL) and ringtone tone in this topic. Scenario: There are 2 Akuvox doorphone in the project. Also You have 1 Qty Akuvox indoor monitor(C313). You want to sound different ringtone tone when ...

2022-05-12
0 674
How to open door via voice assistant in Android Indoor Monitor

You can use the Akuvox voice assistant named "Albert" to perform variety functions. You can make a call, set an alarm, open the door. Say'Albert' first to wake up the voice assistant. You can then say the voice command to activate the corre ...

2022-05-09
0 626
Using R49G with External Camera

As it is known, the R49 device has a camera and the camera can be turned off if desired. In some projects, the security is located at the entrance of the site/building and the guest who comes to the door has to talk with the security first ...

2022-04-19
0 718
Supremacy of the IP Intercom with 2-Way Video Call

One of the mostimportant features that supremacy the IP intercom system from other intercomtechnologies is that it provides 2-way voice and video calls. When the guestat the door presses the push and calls, the camera of the front doorphone ...

2022-04-15
0 659
How to upload and play a video on X933S/H screen?

If your customer wants to play a video regarding anyprojects or any advertisements when X933S/H devices turn into sleep mode, any videos can be played on device screen. In the beginning, you have to log in X933S/H devices’ web gui. On the ...

2022-04-11
0 722
IP Camera add to indoors monitors

What is the IP Camera?An IP camera, or Internet protocol camera, is a type of digital security camera that receives and sends video footage via an IP network. They are commonly used for surveillance. Unlike analog closed-circuit television ...

2021-11-24
6 1168

Akuvox_Neil

Please make sure you have reset the device after upgrading first. and check the following steps: 1. Can you post the RTSP stream format here? or show the picture here. 2. And did you use C315 Monitor feature to search the camera automatically? can C315 find it in the LAN ? Normally, C315 will sear ...

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How to Door Tone File Upload?

If your customers want different voices such as welcome whenthe door open, you could upload different voices to doorphones. The importantpoint is these files should be .wav format. Firstly, you log in the doorphoneweb gui and click phone>vo ...

2022-02-11
0 726
Doorphone chime bell feature

When the visitor comes to your door and presses the button, you can open the relay of the device. In this way, when we think that you have connected the door to the first relay and connected an external bell to the second relay, when you pr ...

2022-01-29
0 868
X915S - Video and Live stream problem

Hello, I installed my Akuvox X915S but for some reason the monitoring and live view is not working properly. When I open the app, I only get a black screen. When I open it on my Indoor Monitor (X933) it also shows a black screen. When I ope ...

2022-01-25
3 765

ercntrn

Hi, Please. Can you get pcap file from device and Will you send file?We need to check figure out if the problem is hardware. Please repeat the problem and get the pcap file and send it to us. You can link below for How do you get pcap file. Can you examine link? Link: http://wiki.akuvox.com/doku.ph ...

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