Portal - Akuvox Community

Latest Posts Open link in new tab

Akuvox_Mia

TopHighlight Welcome to Akuvox Community

Dear Akuvoxer, Welcome to Akuvox Community! In here, you can meet engineers from all over the world, and: 1.Chat with other engineers2.Share your solution and thought3.Solve technology problem4.Win reward in event5....and so on Regards,A ...

[News] 2023-02-16 20 244

Akuvox_Mia

It’s not too late, I hope the community can help you！

Reply
Akuvox_Mia

Top How easy is it to complete E12 installation?

Are you guys having trouble installing your E12 equipment? JC Installs has created an E12 installation video. Their video highlights a seamless and professional transition from a wireless solution to our wired system. It's just another pro ...

[Installation&Hardware] 2024-08-07 0 45
Akuvox_Vergil

Top 【Troubleshooting-Cloud】Why can't the device be added to the cloud?

Have you experienced any difficulties when attempting to add a device to the cloud? If the platform provides a prompt indicating failure, it is important to understand the specific meanings associated with different prompts. Understanding t ...

[Software&Cloud] 2023-06-07 4 117

Akuvox_Vergil

Glad to be able to help you. If you have any other problems, please feel free to reach out.

2 Reply
Akuvox_Mia

Top Control 4 Information Column

The following is the C4 compatibility information:

[Integration] 2023-02-28 18 321

admin

X915 versions have been updated.

Reply
MrPinkCarpet

SYSTEM NOT WORKING - AUUVOX R20A Video intercom with card reader

Hi everyone We have had our system for nearly 4 years and recently the system started to talk to itself. The system seems to constantly call us in the house and we cant stop it. We have had to unplug the system because the system ousid ...

[Other] 6 day(s) ago 1 15

rachel

Can you log in to the web end of R20 and export the level 7 log of the device? You can refer to the tutorials of these two links https://knowledge.akuvox.com/docs/access-the-device-3 https://knowledge.akuvox.com/docs/debug

Reply
Akuvox_Mia

Experience New Product E13S

Akuvox's new E13S door phone is an affordable, user-friendly solution that simplifies door access with its convenient features and easy operation, making it an excellent choice for cost-conscious customers. Key Differences between other pro ...

[Other] 2024-12-04 0 12
jenkinsda

R20A MAC Address Missing in GUI

I have just inherited an R20A that appears to have default settings (and it doesn't work as expected) - on logging in to it the MAC Address field is blank (see below). Does this indicate a dead device, or is something else required to retr ...

[Installation&Hardware] 2024-12-02 1 17

Akuvox_Mia

Hi jenkinsda， We've asked our Australian regional tech to interface with you and he will provide you with a MAC address.

Reply
SDSVI

R20A and Relay

Good morning, I have a problem with an R20A with firmware version 320.30.10.213 and Hardware Version 320.0 In the relay settings and ONLY in RelayA the "Hold Delay" value is deleted every time the device is rebooted or the power supply ...

[Software&Cloud] 2024-12-02 3 37

Iris

Hiii, could u upgrade to the latest ffirmwre version. https://we.tl/t-tHOLyzaV3W

Reply
junk

Firmware for R26C

Hi, I have found conflicting information online about the most recent Firmware version for the R26C v2. Could you share what the most recent version is an where to get it? Best regards

[Upgrade&Backup&Reset] 2024-11-30 4 31

admin

The following link is the latest version. https://drive.google.com/drive/folders/1FOnTr6QqT2QTI6zh2tgKBKNx6SKhQDYy?usp=sharing

Reply
xleclainche

GDPR and RFID encoding: Impossible to add by capturing ID

We activated GDPR on our Auvox X916 (latest Firmware version 916.30.10.213) for privacy. After activating GDPR none of the RFID cards or remotes worked. I noticed that they appear encrypted in the access logs after GDPR was activated. I t ...

[Access Control] 2024-11-16 1 26

Akuvox_Mia

In what scenario do you need this function? We will remove this function soon ~

Reply

12 3 4 5 6 7 8 9 10 ... 44 / 44 PagesNext

LatestTopics

R20A and Relay

Software&Cloud·2024-12-02
SYSTEM NOT WORKING - AUUVOX R20A Video i

Other·2024-12-15
Firmware for R26C

Upgrade&Backup&Reset·2024-11-30
C313-2 DOOR LOCK

Intercom·2024-09-26
S563 and Google Play Store

Intercom·2024-08-01
Experience New Product E13S

Other·2024-12-04
R20A MAC Address Missing in GUI

Installation&Hardware·2024-12-02
C319 Indoor Monitor and RTSP

Audio&Video·2024-11-07
【Troubleshooting-Cloud】Why App can not

Software&Cloud·2023-08-04
GDPR and RFID encoding: Impossible to ad

Access Control·2024-11-16

Top Members

MWU