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E16C Use EXIT button as bell button to initiate SIP call
In Germany, it is common for a Door Intercom for a villa to have a hardware bell pushbutton. The E16C has a terminal for an external EXIT button. Can this exit button be used as a bell button? How do I configure the E16C so that when the ...
2023-10-11
1
30
CIE_Ash
Good morning, You can use the HTTP API to initiate a call from the E16. You'll want to enable HTTP API with authentication as none, note this puts your device in a vulnerable state if the device is connected to a public address and not behind a firewall. In the E16 go to Action URL and Enable Acti ...
Reply
Connection to cloud and PBX VoIP
Hi to all, I have a configuration problem with the R20B external intercom with a internal VP-R49G to which I have programmed cloud access on the first account and the interface to the VoIP PBX on the second, both regularly registered. Whe ...
2023-11-01
1
23
CIE_Ash
Hi, Make sure that the R20B is on the latest Akuvox firmware, once you've confirmed this on the call options, you'll want to use the extension number along with /1 or /2 for the SIP Account, if not already. eg: Button 1: 17000001/1;100/2
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Where can I download the Play Store and other applications for the Akuvox C315W?
I downloaded the Play Store and YouTube applications from apkpure.com and they do not open on my monitor. Where can I download applications for the C315W to make it work? And one more thing, how to check what Android version I have? The we ...
2023-11-18
1
43
Akuvox_Mia
Our C315 is Android 6 and there is no way to upgrade it. If you want to install Google, then use this app to install it.https://drive.google.com/file/d/1zpSYyHqfC82kCjcwH-p9Ng6MOMR4Fsae/view?usp=sharing
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Title: Issue with S567 Indoor Monitor: Unable to Answer Calls on Wifi Connection
Hi, We have come across a peculiar issue in all our projects where the S567 monitor is installed. The problem is that when the S567 series monitors are connected to the network through the wifi interface only, the call cannot be answered. O ...
2024-01-01
1
17
CIE_Ash
Hi mojtabavi, I'm unable to replicate your issue on the newest firmware version 567.30.10.201, could you try update to this version and let me know if this resolves your issue? Download: https://we.tl/t-AOPkLIFIYb - Link expires in 7 days.
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Webrelay problem R20A
Hello, I own my R20A since 3 years and use it with a rfid tag to open the door. If the rfid tag is right, the akuvox sends a http command to my shelly 1 which then opens the front door. Since some month this doesn't work every time, but sin ...
2024-01-25
1
31
sid
Hi, can you tell me the firmware version and share the config files and log7 file with us, I will check. If possible, configure the remote debug server under the Upgrade - advanced. 47.106.233.244 9500
Reply
Bug - When Mode is Speed Dial after Screensaver screen returns to QR Code
When the option Device -> LCD -> Theme -> Mode is Speed Dial and the screen saver is enabled, when the screen wakes up it returns not in Speed Dial but on QR Code. The same thing happens when Restarting the device. Instead of starting in S ...
2024-01-26
1
13
CIE_Ash
Hi jkatsiotis, Would you mind letting me know which firmware version you're running? Please double check the settings (Device -> LCD -> Key In Homepage Of The Default Theme -> Display Type: Homepage)
Reply
C313W as access point
I would like to install C313W in multiple apartments connected via POE ethernet. I also need to send temperature data from many WiFi sensor but the building does not have WiFi. Is it possible to catch 2 bird with one stone and setup all c31 ...
2024-02-19
1
20
sid
No, we don't support this feature
Reply
Adding Phonebook and Group to Doorphones
We can add a phone book to Akuvox outdoor devices via the webinterface.Firstly: You can enter the web interface of doorphone unit and enter theIP address of device to browser.To set upit on web PhoneBook > LocalBook web interface. 1)Contact ...
2022-01-17
0
745
How to setup Dial Plan:
Dial Planis used to create a dial plan.This feature is available in all apartment type doorphonepanel and IP phones. Most users want to use it. Because people want to calltheir flats with a shortcut.Forexample, when the person living in the ...
2022-01-19
0
734
Speed Dial and Manager Dial
Speed dial and manager dial are used to quick initiate the pre-configured numbers by pressing Dial key. Firstly: You can enter the web interface of doorphone unit and enter the IP address of device to browser.To setup it on web Interc ...
2022-01-19
0
879
How to register sip server to akuvox doorphone, indoor monitor or guardphones?
To begin with, you should create users for the akuvoxdevices that you will use your project. After this process you should log inthe akuvox devices' web gui. At this point, you should click account>basic and fill out the part of register na ...
2022-02-16
0
767
It is possible call the elevator that you without going out your from apartment
Hello, You can press the calling elevator button without going out youraparment. You can call the elevator button by using the relay of indoor monitors.Initially, you log in the web gui of indoor monitors and then click the part ofphone>re ...
2022-02-19
0
754
How to Configure Auto Answer on Indoor Monitor
If you want your indoor monitor to answer automatically when a call is made from the doorphone, you can make the settings as in the picture. This feature is available in SIP and IP calling.Firstly: Please enter the indoor monitor's web inte ...
2022-05-05
0
698
R20B preview
Hello, I can't use the R20A and R20B door phone with video preview. Is it possibile and supported on generic sip video phone as response unit? Thanks
2024-03-21
0
16
R49G Device Bluetooth Configuration
R49G device has bluetooth feature.We can switch on the Bluetooth function on the device to establish the Bluetooth based connection with devices with the Bluetooth function for files transmission and making or answering the Bluetooth calls. ...
2022-07-22
0
431
Call Forwarding Setting on R49G
Call Forward is a feature used to redirect an incoming call to the specific third party. Users can redirect the incoming call based on different scenarios. Typically, call forward has three modes: Always Forward / No Answer Forward / Busy ...
2022-07-25
0
411
Adding Dial Plan on SP-R52
Hello, I am going to explain to add dial plan on SP-R52 guard phones via the web gui of guardphones. You can add dial plans on guardphones by doing the following steps. 1. Login the web gui of the guardphone. 2. Click the Phone>Dial Plan ...
2022-09-28
0
274
How to Open a Door without Answering a Call?
In this article,I will tell you what setting to make on theindoor unit to open the door without answering the call.We enter the web interface on the device's. Then we click onthe Relay section under the Device heading. From here, we activat ...
2023-07-21
0
51
How to Configure Face Recognition Sensitivity on Devices?
Hello, In this article I will tell you how to set the facial recognition sensitivity. Take the E16 device, for example. After going to the web interface of the device, we click on the Face Settings section under the Access Control heading. ...
2023-07-20
0
23
S560 IP PHONE REVIEW
Hello everyone, In this post, I will talk about the operation of the S560 IP phone.First of all,how it works: IP numbers to be called are assigned to buttons 1 to 9.Then, the call is made by pressing and holding the number assigned to the ...
2023-10-14
0
26
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