Project SmartPlus Door Phone Indoor Monitor Access Control Video/IP Phone Tool Integration

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Learning and sharing and communicating the knowledge and issues of door phone.

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What is the "Discovery Mode"

Hello everyone. I will explain what the discovery mode in Akuvox indoor andoutdoor units does.When Discovery mode is active, it automatically detectsdevices connected to the same network. They appear automatically in thedevice's directory. ...

2022-10-30
2 148

semih

Hi Ryan, If the firmware version of the devices is up to date and the discovery mode is on, they can see each other in the directory of all devices. I don't recommend too much. The phone book gets messy. But it is useful in villa projects. Because all devices belong to one person.

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What is the maximum number of cards supported by R29 and R28?

Hi, I have an R29 and an R28, and I want to add cards to the device. So, I want to know how many cards does the devices can support?

2022-05-10
3 675

Ryan.Flack

is this table still up to date?

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A Scenario With E12 and Elevator

Let's consider a complex structure such as a business center or shopping mall. The main entrance door of this complex structure is always open. There are several independent buildings in this complex structure and these buildings are used a ...

2022-04-11
1 992

Ryan.Flack

is there any real world set up of this anywhere?

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Akuvox X912 - Registering Admin & User Cards on the device

Hey Everyone Just thought i would do a link to one of my videos i have done. So to introduce myself I am Ryan I am part of a technical support team in the UK. The video linked below is for the X912 and how you can set up Admin and Use ...

3 day(s) ago
0 7
Maximum electric current supported by the relay of door phone

Hi everyone, the below picture contains the max electric current supported by the relay of the door phone.

2022-08-25
1 428

Ryan.Flack

Wow wish i had seen this table before it will be very useful thanks.

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Call feature not working (X915S)

Hello, whenever a person calls me through my X915S I can see them with the monitor function on my phone and I can also open the door for them but when I try to answer the call, nothing happens. I cant answer it. The same happens when I try ...

2022-11-22
5 16

Kemme

What do you mean? How can I see this?

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open door with dtmf on incoming call on X915s doorbell

I can't open the door by a SIP call from my mobile to the X915s doorbell it works well when there is a call from doorbell to my mobile, but in other direction nothing happens How should I configure X915s to enable this?

2022-10-09
9 318

depaepe

any updates on this?

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Motion Detection Setups On DoorPhones

Hello everyone, I will talk aboutwhat the motion section in the interface of the device does.First, the IP address of the device is written to thebrowser. After typing the user name and password, they are entered into theinterface of the ...

2022-09-27
0 269
R20A working SIP with Grandstream pbx

Hi, I've an r20a door phone in test with Grandstream pbx. I can't find info about this: I want to open the door using 1 relay and I've setup 4 digit dtmf "example: 1111". My question is, How can I activate the relay during a sip call, does ...

2022-09-11
4 388

alvaro.uy

Hi Ryan, yes I've tried different combinations like 99, 999, 9999, 7896, 8767, a lot of combinations. What I don't know is if I have to press any digit like *# or whatever After the dtmf digits.

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Lost Password / Hard Reset R26C

Hi unfortunately I have lost the password of a newly configured intercom. I have the SIP account still working but I can't find the password. Is it possible to perform a hardware reset?

2022-09-09
3 310

CIE_Ash

Looks like you're on an earlier firmware version which doesn't support this method. Please try using PC Manager from Akuvox, I have also created a guide which will be useful for you. PC Manager + PDF Manual https://we.tl/t-m6I687TyWp

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DoorPhone E12W - Firmware Update

Hello Folk, i have a E12W an I want to Install the latest Firmware. For This I need a FW between 12.30.1.110 (

2022-09-02
2 353

volldasgute

Hey Ash, thanks a lot, now it Works. Have a nice day

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Solving Wiring and Configuration for Retrofitting Apartment in 20 Minutes

Many analog intercom users need to change their devices after a long period of use. Because now analog intercom devices can not meet the demands of users, which include but are not limited to mobility, high-quality, low-cost changing devic ...

2022-08-29
1 445

Ryan.Flack

Lovely neat install with them NS-2 units. Love it

1 Reply
How to reset web password for doorphone via Akuvox Cloud ?

Default interface username/password of Akuvox devices: admin/admin.Users can change the password. When they forget the password, we can reset the web interface password of the device via the cloud. The device must be connected to the cloud ...

2022-03-23
3 979

CIE_Ash

Apologies for the late reply, as above. Others would save the AutoP which means every time the device Auto Provisions (usually on reboot), the command would be executed, whereas AutoP once will execute the command once.

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R20A call event without a call

Hello, i want to configure my R20A with a call event (http url) without a call. I have configured the Group call number with IP from the R20a itself. But here is a disturbing busy signal. I only want to do a http action when i push the but ...

2022-08-05
2 464

Jaaannis

Hello Kaan, thanks for answer. The url is sending well. I only want to have a silent call. When pushing the call button on r20a there is a sound like phone call ending.

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The model and firmware version of Akuvox device support for compatible with C4

Hello every one, here is some information I collected, which includes the model and firmware version that can support compatible with C4. If you have more information, please reply to complete the table. Thanks!

2022-07-29
4 534

CIE_Ash

E18 - 18.30.5.101 or higher (latest firmware).

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Disable RPS requests ?

Dear Sirs, got a doorphone that sends it's mac address to http://rps.akuvox.com:8080/ every 30 minutes. What is this supposed to do? How can I disable this behavior, I don't want that devices goes on the internet... Thanks, BR ...

2022-07-12
5 677

summer

Hi, this has worked for 15 days, now it has started again.... In the Export Autop Template the value are correct, to disable this feature, what could have been happened? Thanks, BR

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R20A call both SmartPlus APP and a SIP Phone

Hello, I would like to ask you if it is possible, using an R20A, to call both the SmartPlus App and a SIP Phone. I've tried registering the Account 1 with the cloud service and the Account 2 with our VoIP PBX. The call to the APP works fi ...

2022-08-01
4 505

CIE_Ash

Yes, On Intercom -> Basic, use Local Group and insert the Family SIP number and also the VOIP Number. Example: Number 1: 170229331/1 Number 2: 1000/2

2 Reply
R20A Input Schedule

Hello, we have added a button in our garden to open the gate so that people with a car can get out easily. This will trigger Input A on the R20A, which will in turn open the gate with RelayA. However, security told me somebody could come ...

2022-07-13
3 606

rumeysa

You're welcome

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Show RTSP video during a SIP call

Hello, I bought an Akuvox R20A doorbell and C313W indoor monitor. I would like to integrate them with my SIP PBX (FusionPBX) and I've been successfull in doing this. I can call from the doorbell any phone inside the company, and with a rin ...

2022-06-20
10 1262

ercntrn

Hi, Please Can you make factory reset to R20A device? and You should try again Thanks.

Reply
Adding RFID Cards or Private Key to Doorphones

Hello, You have to do following steps to add RFID cards or Private key: 1. Login the web gui of the doorphone you want to add RFID cards at your project. 2. Click Intercom>User button on the left frame of the web gui. 3. Click on the add ...

2022-06-24
0 540

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