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How to solve the issue being 'the MAC already exists' on the cloud system
Hello,
If you a message that is 'the MAC already exists' on the Akuvox cloud system when you add an Akuvox device, this device might be added another installer cloud account or the device has not been added on the cloud system yet by your ...
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How to solve the cloud account will expire in 3 days
Hello,
If you come across the message 'being the cloud account will expire in 3 days' or you receive the message, either you should contact your Akuvox distributor to your SmartPlus account is activated or you should pay the fee to activat ...
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How to Solve Account Does Not Exist
Hello,
When you try to login your SmartPlus account if you receive an error being 'Account does not exist' on your SmartPlus app, you have to check the cloud status of your Akuvox indoor monitor(s). If your Akuvox indoor monitor(s) is not ...
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Adding RFCards via R28 Doorphones
If you forget to take with your pc when you go to your project, you can easily add RFCards via R28 doorphones.
You have to follow these steps to add RFCards via R28 doorphones:
1) Press *3888# buttons.
2) Press '2' button corresponding Modi ...
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It is easy that opening door with bluetooth feature through Akuvox My Mobile Key
Hello,If your project(s) have Akuvox A03 access control devices, you can open the door with your cell phone’s bluetooth feature through Akuvox My Mobile App. First, you log in web gui of the A03 access control device that it is used your p ...