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How to Set up Break-in Intrusion Alert
The break-in intrusion feature makes door phones or access control terminals sound an alert when the door is forced open.
This article takes R29 as an example.
On the Device’s Web Interface
1. Use the device IP to log in to its web inte ...
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【Troubleshooting】akubela Panel Failed to Connect to the Cloud
Possible Causes
This issue may be caused by:1. The connected network has no Internet access.2. (For Installation Code setups) The panel and flush mounted module models do not match the ones preset on the akubela Cloud.3. (For Auto Discover ...
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SmartPlus Admin App Basic Setup Tutorial
Click the image to watch the full video!
Video Outline:0:00--Overview0:32--Login1:34--Change Account Password1:52--Group Management2:56--Personnel Management4:07--Open Doors4:49--Make Calls and Monitor5:11--Check Alarms and Logs
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【Troubleshooting】Device Offline on the SmartPlus Cloud
When the Akuvox device is connected to the SmartPlus Cloud, it will be registered automatically.If it fails to register, the account status will display “Failed” on its Account > Basic interface.
The device status appears grey on the clo ...
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【Troubleshooting】SmartPlus App Login Failure
The failure may appear as “Account unavailable” or “Please contact your service provider” on the SmartPlus App’s login page.
Check the Account InformationFor end users, please check whether the account username and password, and the s ...