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Akuvox_Mia

TopHighlight Welcome to Akuvox Community

Dear Akuvoxer, Welcome to Akuvox Community! In here, you can meet engineers from all over the world, and: 1.Chat with other engineers2.Share your solution and thought3.Solve technology problem4.Win reward in event5....and so on Regards,A ...

[News] 2023-02-16 20 257

Akuvox_Mia

It’s not too late, I hope the community can help you！

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Akuvox_Mia

Top 【Troubleshooting】SmartPlus App Login Failure

The failure may appear as “Account unavailable” or “Please contact your service provider” on the SmartPlus App’s login page. Check the Account InformationFor end users, please check whether the account username and password, and the s ...

[Software&Cloud] 2025-05-14 0 27
Akuvox_Mia

Top Earn Contribution Points, Win Rewards!

Are you ready to explore our community platform? We’ve launched a Contribution Points Display Section on the community homepage, where points are updated in real-time! At the end of December, we’ll announce the Top 5 Contributors of the Y ...

[Events] 2025-02-17 0 25
Akuvox_Mia

Top Control 4 Information Column

The following is the C4 compatibility information:

[Integration] 2023-02-28 20 365

Akuvox_Mia

Hello iyow, The version 29.30.10.239 supports Control 4. If it cannot be used, you may need to check the status of account2 registered for R29, and then export the level 7 log of R29 for analysis. You can send your questions to the email address , and the technical support team in the correspondin ...

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mohahmad

on/off heating package by setting a setpoint

Hi, I have an akubela PG71-KNX-EU hypanel and a KNX actuator in my project. I have a heating package in my project that automatically works to warm up the house, We can bypass the start and stop of its working with a switch that a KNX actua ...

[Software&Cloud] 2025-05-12 5 35

Akuvox_Mia

we do not have the setpoint directly display at Hypanel, but we can give end user the app permission to set up the logic. which means the set point will be on the app.

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Kino

Doorphone R26P disconnections

Hi, I have an Akuvox doorphone R26P Rev 1. I encountered several disconnections after few days of use (sometimes 2 days, sometimes a week) Status Led on the device is Red and complete loss of voice connection and video. When rebooting, it ...

[Intercom] 2025-05-09 2 27

Kino

Hi, Thank you for your answer. Sadly when the problem occur as it is disconnected, I can not acces the interface anymore...

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Raimund

API call via SIP account 2

Hello I have activated the Akuvox Cloud on my E18C. This means that SIP Account 1 is the cloud, and Account 2 is my local SIP server. I have connected a button to one of the input ports. When pressed, via the HTTP URL, this initiates an in ...

[Intercom] 2025-04-27 1 17

Raimund

After a few attempts, I've now managed to get it working myself. It works with the URL "http://IP/api/call/dial?Phone=INTERNAL-NUMBER&DisplayName=XYZ&AccountID=2" I'm happy now

1 Reply
mohahmad

IP camera password issue

Hi, I have Hypanel Pro (PG71 KNX EU), when I want to add an IP camera to the touchpanel, it finds every camera, but when it asks for username and password, after entering the password, the system says 'incorrect password', but this password ...

[Security] 2025-03-31 3 23

mohahmad

After updating to the latest version ofHypanel and disabling Onvif Authentication in CCTV everything got fine.thanks

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thomas3455

R29 SIP speed dial not working

I want to speed dial a sip number, but after pressing the dial button it just freezes. There are no errors and the call log just displays that a call was made. When using the same sip server and sip number on a random softphone app on my ph ...

[Access Control] 2025-03-26 15 62

thomas3455

I noticed that when I dial using speed dial button it briefly says 'invalid number'. The value of the speed dial I'm using is 'demointercom'. Should this be some other format?

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brandon

S563 Google Play Store Installer

Hi, Can someone please provide the link to the S563 Google Play Store installer APK? I thought on the new firmware it came pre-installed but that does not seem to be the case. Thanks.

[Intercom] 2025-03-24 2 28

brandon

Yes, it seems only S567 firmware has the Google Play store pre-installed

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LatestTopics

Doorphone R26P disconnections

Intercom·2025-05-09
on/off heating package by setting a setp

Software&Cloud·2025-05-12
S567 and S563 firmware and play store

Intercom·2024-03-05
【Troubleshooting】SmartPlus App Login F

Software&Cloud·2025-05-14
R29 SIP speed dial not working

Access Control·2025-03-26
R26C Rev. 1 latest Firmware

Intercom·2024-07-10
A01 Firmware

Access Control·2024-01-03
R20A and Relay

Software&Cloud·2024-12-02
MQTT Integration

Other·2021-12-21
LOXONE & AKUVOX

Integration·2023-11-02

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