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amit

Community Calls on Multi tenant project

Hi Forum Memebers, i have doubts on community calls, do i need a mandotary Indoor screen in each & every flat into my multi tenant project to have community calls enabled or just buying a premium plan will do the job. My Project needs are 1 ...

[News] 2024-01-06 4 43

amit

thanks a lot Sandra, could you also guide if i require premium plan licenses when using indoor screens for community calls feature.

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Rafal

Widgets on Indoor Monitor screen - S567

Hi, I see in display settings of S567 nice screen with weather forecast and temperature in the settings of S567, but that never happens to appear on the main screen. How to make the wether and temperature visible on main screen? Is there an ...

[Intercom] 2024-01-04 7 40

Pavel

Wow its works for C319A

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Helmy

R20Bx2 flexibility with Chime Bell

Hi, I have a R20Bx2 (2 buttons), with c515W Monitor; I wanted to ask: Is it possible to configure button1 to ring and start a call with the monitor; and Button2 to ring the chime bell. (Chime Bell and the monitor are not connected, so it sh ...

[Installation&Hardware] 2024-01-04 0 15
BastelWastel

A01 Firmware

Hi, i'm looking for Firmware Version 101.30.0.73 or any newer one. Where can i find it or can you send me a link, please? Regards, Bastelwastel

[Access Control] 2024-01-03 6 55

CIE_Ash

The latest version can be downloaded here. Navigate to Access Control -> Web Relay and set the type to "Web Relay". Add a user within Directory -> User and untick RelayA. The schedule can still be selected. Please feedback if this has resolved your issue, as this was logged under ticket ref: #27 ...

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mojtabavi

Title: Issue with S567 Indoor Monitor: Unable to Answer Calls on Wifi Connection

Hi, We have come across a peculiar issue in all our projects where the S567 monitor is installed. The problem is that when the S567 series monitors are connected to the network through the wifi interface only, the call cannot be answered. O ...

[Intercom] 2024-01-01 1 20

CIE_Ash

Hi mojtabavi, I'm unable to replicate your issue on the newest firmware version 567.30.10.201, could you try update to this version and let me know if this resolves your issue? Download: https://we.tl/t-AOPkLIFIYb - Link expires in 7 days.

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leeseunghwan

I want to know the situation of using security relay.

Looking at the video, it seems to be used in connection with the product called SR01, but if I buy and use X915, I wonder in what situation I use Security Relay. For example, if someone breaks a door phone, has a line connected to the prod ...

[Intercom] 2023-12-22 5 45

Sandra

Both Method 1 and Method 2 have the security feature. When you are using Method 2 to connect SR01, SR01 will be powered only when doorphone's relay is triggered. And when SR01 is powered, it will receive a encryped signal from doorphone to trigger its own relay to open door.

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edocod1

Akuvox R20A upgrade issue

Hello. I would like to upgrade my AKUVOX R20A (hardware version 220.0) to the latest 320.30.10.9 firmware, but i cannot do so as the system says the package is too big. Does this mean the device is not allowed to be upgraded to this versio ...

[Intercom] 2023-12-20 3 39

CIE_Ash

Hi Micka, 20.30.4.147 is the latest firmware available on the European cloud server, this may be different in other regions.

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Pavel

What brand of Building Automation system and SCADA you usually use and why?

Hi, we now in process of choosing for suplimentary products and solution for Akuvox/Akubela. What brand of Building Automation system and SCADA you usually use and why? Please sugges!

[Integration] 2023-12-20 0 17
amit

C313 V2 low voice

Hi All, I am facing frequent common reporting from the customers on C313 Rev:V2.0 specifically the audio volume at the recieving end on screen is a bit low as compared to the V1.0 hardware. does any of the forum member experiencing similar ...

[News] 2023-12-16 1 23

omer

Hello, What is the firmware of the C313 device? You may encounter this problem if the firmware file of the device is old. The problem was solved with new firmware file. https://drive.google.com/file/d/14vGANwE1ylRcTpTAguaJeFKXIeAzQN3b/view?usp=drive_link

Reply
semih

SmartPlus-Siri Integration

In this post, I will tell you about the integration of the Akuvox SmartPlus application with Siri. To do this, we need to press the Add to Siri button in the SmartPlus application. Here we select the relay we want to open. Then we pair it w ...

[Integration] 2023-12-15 0 32

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